Power Virtual Agents vs Azure Bot Service: What are the differences?
Developers describe Power Virtual Agents as "Build chatbots with no code". It empowers teams to easily create powerful bots using a guided, no-code graphical interface without the need for data scientists or developers. It addresses many of the major issues with bot building in the industry today. It eliminates the gap between the subject matter experts and the development teams building the bots, and the long latency between teams recognizing an issue and updating the bot to address it. It removes the complexity of exposing teams to the nuances of conversational AI and the need to write complex code. And, it minimizes the IT effort required to deploy and maintain a custom conversational solution. On the other hand, Azure Bot Service is detailed as "Intelligent, serverless bot service that scales on demand". The Azure Bot Service provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage bots, all from one place.
Power Virtual Agents and Azure Bot Service can be primarily classified as "Chatbot Platforms &" tools.