1. Data Collection Method: Crazy Egg uses heatmaps, scrollmaps, and user recordings to track user interactions on a website, while Heap focuses on capturing every user interaction automatically, without requiring manual event tracking.

2. Data Analysis: Crazy Egg provides visual representations of data through heatmaps and recordings for analyzing user behavior, whereas Heap offers detailed and customizable reports for in-depth analysis of user interactions, events, and funnels.

3. Event Tracking: Heap automatically captures all user interactions without needing predefined events, making it easier to track and analyze user behavior in real-time, whereas Crazy Egg requires setting up specific events for tracking, which can be more time-consuming.

4. Integration: Crazy Egg offers limited integration options with other tools and platforms, while Heap provides a wide range of integrations with popular services like Google Analytics, Slack, Salesforce, and more for a seamless data flow.

5. Real-Time Data: Heap provides real-time data updates and analysis, allowing users to track and respond to user behavior instantly, whereas Crazy Egg may have a slight delay in data updates and analysis due to its data processing methods.

6. Pricing Model: Crazy Egg offers pricing plans based on website traffic, while Heap offers pricing based on the number of captured events, which can be more cost-effective for websites with high traffic but fewer interactions.

In Summary, Crazy Egg focuses more on visual representations like heatmaps and user recordings, while Heap emphasizes automatic event tracking, detailed reporting, and real-time data analysis.