Need advice about which tool to choose?Ask the StackShare community!
Google My Business vs Intercom: What are the differences?
Google My Business: Engage with customers on Google for free. It is a free and easy-to-use tool for businesses and organizations to manage their online presence across Google, including Search and Maps. If you verify and edit your business information, you can both help customers find your business and tell them your story; Intercom: A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Google My Business and Intercom can be categorized as "Engagement/Lifecycle Marketing" tools.
Some of the features offered by Google My Business are:
- Get customers with a great Business Profile
- Give customers more ways to reach you
- See how customers connect
On the other hand, Intercom provides the following key features:
- Live customer data
- Rich user and company profiles
- Real-time customer segments
Pros of Google My Business
Pros of Intercom
- Know who your users are169
- Auto-messaging115
- In-app messaging as well as email107
- Customer support88
- Usage tracking68
- Great Blog18
- Organized engagement, great ui & service11
- Direct chat with customers on your site9
- Very helpful4
- Onboarding new users3
- Tirman2
- No Mac app2
- Free tier2
- Filter and segment users2
- Github integration2
- Very Useful2
Sign up to add or upvote prosMake informed product decisions
Cons of Google My Business
Cons of Intercom
- Changes pricing model all the time7
Sign up to add or upvote consMake informed product decisions
What is Google My Business?
What is Intercom?
Need advice about which tool to choose?Ask the StackShare community!
What companies use Google My Business?
What companies use Intercom?
Sign up to get full access to all the companiesMake informed product decisions
What tools integrate with Google My Business?
Sign up to get full access to all the tool integrationsMake informed product decisions
Blog Posts
+22
+42
+46+30