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Grafana vs OpsGenie: What are the differences?

Introduction

In this article, we will discuss the key differences between Grafana and OpsGenie.

  1. Data Visualization: Grafana is primarily focused on data visualization and monitoring, allowing users to create interactive dashboards and graphs to analyze and display data from various sources. On the other hand, OpsGenie is a comprehensive incident management and alerting solution, specifically designed to facilitate efficient incident response and resolution.

  2. Alerting Capabilities: OpsGenie excels in its alerting capabilities, providing extensive functionality to manage and escalate alerts based on predefined rules and schedules. It supports a wide range of notification channels and provides intelligent routing options, ensuring that the right people are alerted at the right time. Grafana, on the other hand, offers limited alerting features and relies more on integrations with external alerting systems.

  3. Incident Management: OpsGenie offers a complete incident management workflow, allowing organizations to create, assign, track, and resolve incidents effectively. It provides comprehensive features such as incident annotations, collaboration tools, and post-incident analysis. Grafana, being mainly focused on visualization, does not offer extensive incident management capabilities.

  4. Integration Ecosystem: Grafana has a rich ecosystem of plugins and integrations, allowing users to connect and interact with a wide range of data sources, such as databases, cloud services, and monitoring systems. On the other hand, OpsGenie integrates with popular monitoring and ticketing tools, enabling seamless communication and collaboration between different systems.

  5. User Interface and User Experience: Grafana is known for its intuitive and user-friendly interface, providing a visually appealing and customizable experience for users. With its drag-and-drop capabilities and extensive built-in features, Grafana aims to empower users to create their own dashboards and visualizations. OpsGenie, on the other hand, focuses on providing a streamlined and efficient user experience for incident management, with a clean and organized interface optimized for handling critical incidents.

  6. Security and Access Control: OpsGenie offers granular access control capabilities, allowing administrators to define user roles and permissions at a fine-grained level. It also provides features such as two-factor authentication and encryption to ensure the confidentiality and integrity of incident data. Grafana, being more focused on visualization, provides basic access control mechanisms, but may lack some of the advanced security features offered by OpsGenie.

In summary, Grafana is a powerful data visualization tool with limited alerting capabilities and no comprehensive incident management features, whereas OpsGenie is a dedicated incident management and alerting solution with robust functionality for managing incidents, escalating alerts, and efficient collaboration.

Advice on Grafana and OpsGenie
Susmita Meher
Senior SRE at African Bank · | 4 upvotes · 827.1K views
Needs advice
on
GrafanaGrafanaGraphiteGraphite
and
PrometheusPrometheus

Looking for a tool which can be used for mainly dashboard purposes, but here are the main requirements:

  • Must be able to get custom data from AS400,
  • Able to display automation test results,
  • System monitoring / Nginx API,
  • Able to get data from 3rd parties DB.

Grafana is almost solving all the problems, except AS400 and no database to get automation test results.

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Replies (1)
Sakti Behera
Technical Specialist, Software Engineering at AT&T · | 3 upvotes · 612.6K views
Recommends
on
GrafanaGrafanaPrometheusPrometheus

You can look out for Prometheus Instrumentation (https://prometheus.io/docs/practices/instrumentation/) Client Library available in various languages https://prometheus.io/docs/instrumenting/clientlibs/ to create the custom metric you need for AS4000 and then Grafana can query the newly instrumented metric to show on the dashboard.

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Mat Jovanovic
Head of Cloud at Mats Cloud · | 3 upvotes · 755.1K views
Needs advice
on
DatadogDatadogGrafanaGrafana
and
PrometheusPrometheus

We're looking for a Monitoring and Logging tool. It has to support AWS (mostly 100% serverless, Lambdas, SNS, SQS, API GW, CloudFront, Autora, etc.), as well as Azure and GCP (for now mostly used as pure IaaS, with a lot of cognitive services, and mostly managed DB). Hopefully, something not as expensive as Datadog or New relic, as our SRE team could support the tool inhouse. At the moment, we primarily use CloudWatch for AWS and Pandora for most on-prem.

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Replies (2)
Recommends
on
DatadogDatadog

I worked with Datadog at least one year and my position is that commercial tools like Datadog are the best option to consolidate and analyze your metrics. Obviously, if you can't pay the tool, the best free options are the mix of Prometheus with their Alert Manager and Grafana to visualize (that are complementary not substitutable). But I think that no use a good tool it's finally more expensive that use a not really good implementation of free tools and you will pay also to maintain its.

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Lucas Rincon
Recommends
on
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this is quite affordable and provides what you seem to be looking for. you can see a whole thing about the APM space here https://www.apmexperts.com/observability/ranking-the-observability-offerings/

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Needs advice
on
GrafanaGrafana
and
KibanaKibana

From a StackShare Community member: “We need better analytics & insights into our Elasticsearch cluster. Grafana, which ships with advanced support for Elasticsearch, looks great but isn’t officially supported/endorsed by Elastic. Kibana, on the other hand, is made and supported by Elastic. I’m wondering what people suggest in this situation."

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Replies (7)
Recommends
on
GrafanaGrafana
at

For our Predictive Analytics platform, we have used both Grafana and Kibana

Kibana has predictions and ML algorithms support, so if you need them, you may be better off with Kibana . The multi-variate analysis features it provide are very unique (not available in Grafana).

For everything else, definitely Grafana . Especially the number of supported data sources, and plugins clearly makes Grafana a winner (in just visualization and reporting sense). Creating your own plugin is also very easy. The top pros of Grafana (which it does better than Kibana ) are:

  • Creating and organizing visualization panels
  • Templating the panels on dashboards for repetetive tasks
  • Realtime monitoring, filtering of charts based on conditions and variables
  • Export / Import in JSON format (that allows you to version and save your dashboard as part of git)
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Recommends
on
KibanaKibana

I use both Kibana and Grafana on my workplace: Kibana for logging and Grafana for monitoring. Since you already work with Elasticsearch, I think Kibana is the safest choice in terms of ease of use and variety of messages it can manage, while Grafana has still (in my opinion) a strong link to metrics

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Bram Verdonck
Recommends
on
GrafanaGrafana
at

After looking for a way to monitor or at least get a better overview of our infrastructure, we found out that Grafana (which I previously only used in ELK stacks) has a plugin available to fully integrate with Amazon CloudWatch . Which makes it way better for our use-case than the offer of the different competitors (most of them are even paid). There is also a CloudFlare plugin available, the platform we use to serve our DNS requests. Although we are a big fan of https://smashing.github.io/ (previously dashing), for now we are starting with Grafana .

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Recommends
on
KibanaKibana

I use Kibana because it ships with the ELK stack. I don't find it as powerful as Splunk however it is light years above grepping through log files. We previously used Grafana but found it to be annoying to maintain a separate tool outside of the ELK stack. We were able to get everything we needed from Kibana.

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Recommends
on
KibanaKibana

Kibana should be sufficient in this architecture for decent analytics, if stronger metrics is needed then combine with Grafana. Datadog also offers nice overview but there's no need for it in this case unless you need more monitoring and alerting (and more technicalities).

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Recommends
on
GrafanaGrafana

I use Grafana because it is without a doubt the best way to visualize metrics

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Povilas Brilius
PHP Web Developer at GroundIn Software · | 0 upvotes · 627.9K views
Recommends
on
KibanaKibana
at

@Kibana, of course, because @Grafana looks like amateur sort of solution, crammed with query builder grouping aggregates, but in essence, as recommended by CERN - KIbana is the corporate (startup vectored) decision.

Furthermore, @Kibana comes with complexity adhering ELK stack, whereas @InfluxDB + @Grafana & co. recently have become sophisticated development conglomerate instead of advancing towards a understandable installation step by step inheritance.

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Pros of Grafana
Pros of OpsGenie
  • 89
    Beautiful
  • 68
    Graphs are interactive
  • 57
    Free
  • 56
    Easy
  • 34
    Nicer than the Graphite web interface
  • 26
    Many integrations
  • 18
    Can build dashboards
  • 10
    Easy to specify time window
  • 10
    Can collaborate on dashboards
  • 9
    Dashboards contain number tiles
  • 5
    Open Source
  • 5
    Integration with InfluxDB
  • 5
    Click and drag to zoom in
  • 4
    Authentification and users management
  • 4
    Threshold limits in graphs
  • 3
    Alerts
  • 3
    It is open to cloud watch and many database
  • 3
    Simple and native support to Prometheus
  • 2
    Great community support
  • 2
    You can use this for development to check memcache
  • 2
    You can visualize real time data to put alerts
  • 0
    Grapsh as code
  • 0
    Plugin visualizationa
  • 8
    Two-way slack integration
  • 5
    Solid scheduling and team management support
  • 4
    Strong API
  • 3
    Two-way nagios integration
  • 3
    Strong, easy, fast, fits
  • 2
    Complete Incident Response Orchestration Platform
  • 2
    Free tier

Sign up to add or upvote prosMake informed product decisions

Cons of Grafana
Cons of OpsGenie
  • 1
    No interactive query builder
    Be the first to leave a con

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    - No public GitHub repository available -

    What is Grafana?

    Grafana is a general purpose dashboard and graph composer. It's focused on providing rich ways to visualize time series metrics, mainly though graphs but supports other ways to visualize data through a pluggable panel architecture. It currently has rich support for for Graphite, InfluxDB and OpenTSDB. But supports other data sources via plugins.

    What is OpsGenie?

    OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.

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    Blog Posts

    May 21 2020 at 12:02AM

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    What are some alternatives to Grafana and OpsGenie?
    Datadog
    Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!
    Kibana
    Kibana is an open source (Apache Licensed), browser based analytics and search dashboard for Elasticsearch. Kibana is a snap to setup and start using. Kibana strives to be easy to get started with, while also being flexible and powerful, just like Elasticsearch.
    Prometheus
    Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.
    Graphite
    Graphite does two things: 1) Store numeric time-series data and 2) Render graphs of this data on demand
    Splunk
    It provides the leading platform for Operational Intelligence. Customers use it to search, monitor, analyze and visualize machine data.
    See all alternatives