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  5. Intercom vs Medium

Intercom vs Medium

OverviewComparisonAlternatives

Overview

Intercom
Intercom
Stacks6.7K
Followers3.2K
Votes604
Medium
Medium
Stacks768
Followers699
Votes190

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Detailed Comparison

Intercom
Intercom
Medium
Medium

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Medium is a different kind of place on the internet. A place where the measure of success isn’t views, but viewpoints. Where the quality of the idea matters, not the author’s qualifications. A place where conversation pushes ideas forward.

Live customer data;Rich user and company profiles;Real-time customer segments;Email and in-app messages;Auto-messages based on time or behavior;Custom email templates;Rich, personalized message composer;Performance metrics;Event tracking;A/B testing;Web & mobile compatibility;APIs and webhooks
Embedding videos, tweets, vines, etc; Word counter; Drafts; Notes; Version history; Embed Medium anywhere; Publications; Custom domains; Discussion; Topics
Statistics
Stacks
6.7K
Stacks
768
Followers
3.2K
Followers
699
Votes
604
Votes
190
Pros & Cons
Pros
  • 169
    Know who your users are
  • 115
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 68
    Usage tracking
Cons
  • 7
    Changes pricing model all the time
Pros
  • 61
    Beautiful UI
  • 34
    Typography
  • 15
    Network effect
  • 12
    Embedding videos, tweets, vines
  • 12
    Great mobile app
Integrations
Stripe
Stripe
Zendesk
Zendesk
Zapier
Zapier
Segment
Segment
Salesforce Sales Cloud
Salesforce Sales Cloud
Mailchimp
Mailchimp
GitHub
GitHub
Slack
Slack
HipChat
HipChat
No integrations available

What are some alternatives to Intercom, Medium?

Tumblr

Tumblr

Tumblr is a feature rich and free blog hosting platform offering professional and fully customizable templates, bookmarklets, photos, mobile apps, and social network. The site now ranks as the 11th-largest in terms of traffic, according to Quantcast, with 170 million monthly visitors globally.

Customer.io

Customer.io

Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.

Quora

Quora

It connects you to everything you want to know about. Quora aims to be the easiest place to write new content and share content from the web. We organize people and their interests so you can find, collect and share the information most valuable to you.

Blogger

Blogger

Since Blogger was launched in 1999, blogs have reshaped the web, impacted politics, shaken up journalism, and enabled millions of people to have a voice and connect with others.

Pimcore

Pimcore

It is a software vendor for free and open-source customer experience management, digital asset management, product information management, multi-channel publishing and e-commerce software.

Posthaven

Posthaven

We need a good solid blog platform for ourselves, and we know our friends and colleagues need one too. That's why we started Posthaven. We're not going to show ads. We're not looking for investors. We're going to make money the best way we know how: charging for it. It will be everything you expect in a blog platform - simple and modern.

Acquia

Acquia

The leader in enterprise Drupal solutions providing a powerful cloud-native platform to build, operate, and optimize your digital experience. It provide enterprise products, services, and technical support for the open-source web content management platform Drupal.

Pantheon

Pantheon

Stop struggling with version control, staging environments, backups, and workflow. Pantheon makes best practices easy. It’s 100% free for developers.

Vero

Vero

Vero is an event-driven email marketing platform for engineering, marketing, and product teams - it gives you the visibility and clarity to help you collaborate and move faster in designing and sending emails using real-time customer data.

saastoast

saastoast

Saastoast sends real-time push notifications for key SaaS events, trial signups, upgrades, feature usage, churn risks, and more, keeping founders motivated and customer-centric by showing momentum as it happens.

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