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Jira Service Desk

247
158
+ 1
1
WordPress

98K
40.1K
+ 1
2.1K
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Manage your open source components, licenses, and vulnerabilities
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Pros of Jira Service Desk
Pros of WordPress
  • 1
    Integration with Jira and Confluence
  • 416
    Customizable
  • 367
    Easy to manage
  • 354
    Plugins & themes
  • 259
    Non-tech colleagues can update website content
  • 247
    Really powerful
  • 145
    Rapid website development
  • 78
    Best documentation
  • 51
    Codex
  • 44
    Product feature set
  • 35
    Custom/internal social network
  • 18
    Open source
  • 8
    Great for all types of websites
  • 7
    Huge install and user base
  • 5
    I like it like I like a kick in the groin
  • 5
    It's simple and easy to use by any novice
  • 5
    Perfect example of user collaboration
  • 5
    Open Source Community
  • 5
    Most websites make use of it
  • 5
    Best
  • 4
    API-based CMS
  • 4
    Community
  • 3
    Easy To use
  • 2
    <a href="https://secure.wphackedhel">Easy Beginner</a>

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Cons of Jira Service Desk
Cons of WordPress
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    • 13
      Hard to keep up-to-date if you customize things
    • 13
      Plugins are of mixed quality
    • 10
      Not best backend UI
    • 2
      Complex Organization
    • 1
      Do not cover all the basics in the core
    • 1
      Great Security

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    What is Jira Service Desk?

    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

    What is WordPress?

    The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.

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    What companies use Jira Service Desk?
    What companies use WordPress?
    Manage your open source components, licenses, and vulnerabilities
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    What tools integrate with Jira Service Desk?
    What tools integrate with WordPress?

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    What are some alternatives to Jira Service Desk and WordPress?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Jira
    Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
    Freshservice
    Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    Confluence
    Capture the knowledge that's too often lost in email inboxes and shared network drives in Confluence instead – where it's easy to find, use, and update.
    See all alternatives