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  5. Jira Service Desk vs WordPress

Jira Service Desk vs WordPress

OverviewComparisonAlternatives

Overview

WordPress
WordPress
Stacks99.3K
Followers41.4K
Votes2.1K
GitHub Stars20.6K
Forks12.9K
Jira Service Desk
Jira Service Desk
Stacks251
Followers163
Votes1

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Detailed Comparison

WordPress
WordPress
Jira Service Desk
Jira Service Desk

The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.

It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

Flexibility;Publishing Tools;User Management;Media Management;Full Standards Compliance;Easy Theme System;Extend with Plugins;Built-in Comments;Search Engine Optimized;Multilingual;Easy Installation and Upgrades;Importers;Own Your Data
Request Management; Incident Management; Problem Management; Change Management; Asset Management; Configuration Management; Knowledge Management
Statistics
GitHub Stars
20.6K
GitHub Stars
-
GitHub Forks
12.9K
GitHub Forks
-
Stacks
99.3K
Stacks
251
Followers
41.4K
Followers
163
Votes
2.1K
Votes
1
Pros & Cons
Pros
  • 418
    Customizable
  • 369
    Easy to manage
  • 357
    Plugins & themes
  • 259
    Non-tech colleagues can update website content
  • 248
    Really powerful
Cons
  • 13
    Plugins are of mixed quality
  • 13
    Hard to keep up-to-date if you customize things
  • 10
    Not best backend UI
  • 2
    Complex Organization
  • 1
    Great Security
Pros
  • 1
    Integration with Jira and Confluence
Integrations
ClickTale
ClickTale
Clicky
Clicky
Disqus
Disqus
Formstack
Formstack
GoSquared
GoSquared
HipChat
HipChat
Hipmob
Hipmob
KickoffLabs
KickoffLabs
KISSmetrics
KISSmetrics
LiveChat
LiveChat
No integrations available

What are some alternatives to WordPress, Jira Service Desk?

Drupal

Drupal

Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world.

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Strapi

Strapi

Strapi is100% JavaScript, extensible, and fully customizable. It enables developers to build projects faster by providing a customizable API out of the box and giving them the freedom to use the their favorite tools.

Ghost

Ghost

Ghost is a platform dedicated to one thing: Publishing. It's beautifully designed, completely customisable and completely Open Source. Ghost allows you to write and publish your own blog, giving you the tools to make it easy and even fun to do.

UserVoice

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Wagtail

Wagtail

Wagtail is a Django content management system built originally for the Royal College of Art and focused on flexibility and user experience.

OctoberCMS

OctoberCMS

It is a Laravel-based CMS engineered for simplicity. It has a simple and intuitive interface. It provides a consistent structure with an emphasis on reusability so you can focus on building something unique while we handle the boring bits.

Twill

Twill

Twill is an open source CMS toolkit for Laravel that helps developers rapidly create a custom admin console that is intuitive, powerful and flexible.

ProcessWire

ProcessWire

ProcessWire is an open source content management system (CMS) and web application framework aimed at the needs of designers, developers and their clients. ProcessWire gives you more control over your fields, templates and markup than other platforms, and provides a powerful template system that works the way you do

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

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