Netflix Dispatch聽vs聽PagerDuty

Need advice about which tool to choose?Ask the StackShare community!

Netflix Dispatch

4
40
+ 1
0
PagerDuty

921
599
+ 1
118
Add tool

Netflix Dispatch vs PagerDuty: What are the differences?

What is Netflix Dispatch? Open-source crisis management framework (By Netflix). It manages security incidents by deeply integrating with existing tools used throughout an organization (Slack, GSuite, Jira, etc.,) It is able to leverage the existing familiarity of these tools to provide orchestration instead of introducing another tool.

What is PagerDuty? Incident management with powerful visibility, reliable alerting, and improved collaboration. PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

Netflix Dispatch and PagerDuty belong to "Monitoring Aggregation" category of the tech stack.

Some of the features offered by Netflix Dispatch are:

  • Manage incidents
  • Integration with existing tools(Slack, GSuite, Jira, etc.,)
  • Sending out notifications

On the other hand, PagerDuty provides the following key features:

  • Alerting that works (and wakes you up)- When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries.
  • Integrate all your existing monitoring tools- PagerDuty works great with almost all monitoring tools including: Nagios (and Icinga), Keynote, New Relic, Pingdom, Circonus, Red Gate SQL Monitor, Server Density, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it will work with PagerDuty.
  • Native apps with push notifications- iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go.

Netflix Dispatch is an open source tool with 1.08K GitHub stars and 60 GitHub forks. Here's a link to Netflix Dispatch's open source repository on GitHub.

Advice on Netflix Dispatch and PagerDuty
Michael Aldridge
Systems Engineer at BetterHelp | 4 upvotes 路 32.7K views
Needs advice
on
Squadcast
and
PagerDuty

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

See more
Replies (2)
Chris Riley
Software Architect at Fixate IO | 3 upvotes 路 12.2K views
Recommends
VictorOps

Disclosure I work at Splunk and VictorOps is a Splunk product. But I would suggest in addition to trying the others adding VO to your list. It's important to note that some of the tools are designed as Incident Response tools, others started as mass notification tools. For on-call stick to those designed for incident response.

See more
Piyush Shrivastava
FrontEndDev at Transfin | 2 upvotes 路 18 views
Recommends
Squadcast

I would say to use Squadcast, the configuration is easy, provides a lot of features such as war room, RCA tracking postmortem, RBAC and they are quick to add features on request as well, recently I asked for custom on call reminders and I am sure they will add it really soon.

See more
Get Advice from developers at your company using Private StackShare. Sign up for Private StackShare.
Learn More
Pros of Netflix Dispatch
Pros of PagerDuty
    Be the first to leave a pro
    • 54
      Just works
    • 23
      Easy configuration
    • 14
      Awesome alerting hub
    • 11
      Fantastic Alert aggregation and on call management
    • 9
      User-customizable alerting modes
    • 4
      Awesome tool for alerting and monitoring. Love it
    • 3
      Most reliable out of the three and it isn't even close

    Sign up to add or upvote prosMake informed product decisions

    Cons of Netflix Dispatch
    Cons of PagerDuty
      Be the first to leave a con
      • 7
        Expensive
      • 3
        Ugly UI

      Sign up to add or upvote consMake informed product decisions

      - No public GitHub repository available -

      What is Netflix Dispatch?

      It manages security incidents by deeply integrating with existing tools used throughout an organization (Slack, GSuite, Jira, etc.,) It is able to leverage the existing familiarity of these tools to provide orchestration instead of introducing another tool.

      What is PagerDuty?

      PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

      Need advice about which tool to choose?Ask the StackShare community!

      What companies use Netflix Dispatch?
      What companies use PagerDuty?
        No companies found
        See which teams inside your own company are using Netflix Dispatch or PagerDuty.
        Sign up for Private StackShareLearn More

        Sign up to get full access to all the companiesMake informed product decisions

        What tools integrate with Netflix Dispatch?
        What tools integrate with PagerDuty?

        Sign up to get full access to all the tool integrationsMake informed product decisions

        Blog Posts

        Jun 26 2018 at 3:26AM

        Twilio SendGrid

        +10
        11
        9246
        +22
        17
        13412
        +34
        29
        40667
        +15
        27
        20057
        What are some alternatives to Netflix Dispatch and PagerDuty?
        OpsGenie
        OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.
        VictorOps
        VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.
        Healthchecks.io
        Healthchecks.io is a monitoring service for your cron jobs, background services and scheduled tasks. It works by listening for HTTP "pings" from your services. You can set up various alert methods: email, Slack, Telegram, PagerDuty, etc.
        Bigpanda
        Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.
        Cronitor
        Monitoring systems are often complex and require a strong sysadmin background to properly configure and maintain. Cronitor replaces all this with a simple service that anyone can set up. Receive email/sms notifications if your jobs don't run, run too slow, or finish too quickly.
        See all alternatives