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  5. Promoter.io vs Refiner

Promoter.io vs Refiner

OverviewComparisonAlternatives

Overview

Promoter.io
Promoter.io
Stacks2
Followers7
Votes0
Refiner
Refiner
Stacks2
Followers6
Votes0

Promoter.io vs Refiner: What are the differences?

Promoter.io: A tool built to help companies measure loyalty and customer sentiment using the Net Promoter Score (NPS). It helps companies understand the true 'voice of the customer'​ by allowing them to easily build, launch, measure, engage, and take action on Net Promoter campaigns, all in one place. It has changed this by offering a web based platform to easily build and manage your campaigns; Refiner: Embeddable micro-surveys that drive engagement. It is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Ask your users any question while they are using your product It integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time, such as your CRM, email marketing automation platform, your backend API or good old Excel. .

Promoter.io and Refiner can be primarily classified as "Survey Widget" tools.

Some of the features offered by Promoter.io are:

  • Engage High engagement NPS surveys that deliver results
  • Measure Review and share real-time customer intelligence
  • Respond Empower your team to follow-up in real-time

On the other hand, Refiner provides the following key features:

  • Launch micro-surveys and call-to-actions with a native feel
  • Get all the data you need to grow your business
  • Target the right users at the right time

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Detailed Comparison

Promoter.io
Promoter.io
Refiner
Refiner

It helps companies understand the true 'voice of the customer'​ by allowing them to easily build, launch, measure, engage, and take action on Net Promoter campaigns, all in one place. It has changed this by offering a web based platform to easily build and manage your campaigns.

It is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Ask your users any question while they are using your product. It integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time, such as your CRM, email marketing automation platform, your backend API or good old Excel.

Engage High engagement NPS surveys that deliver results; Measure Review and share real-time customer intelligence; Respond Empower your team to follow-up in real-time; Analyze Understand and predict future customer behavior; Grow Turn NPS & customer intelligence into an ROI machine.
Launch micro-surveys and call-to-actions with a native feel; Get all the data you need to grow your business; Target the right users at the right time; Drive user engagement and trigger automations
Statistics
Stacks
2
Stacks
2
Followers
7
Followers
6
Votes
0
Votes
0
Integrations
CloudFlare
CloudFlare
Slack
Slack
Segment
Segment
Salesforce Marketing Cloud
Salesforce Marketing Cloud
Zapier
Zapier
Rackspace Cloud Servers
Rackspace Cloud Servers
Gusto
Gusto
DocuSign
DocuSign
ActiveCampaign
ActiveCampaign
Slack
Slack
Segment
Segment
Zapier
Zapier

What are some alternatives to Promoter.io, Refiner?

LogRocket

LogRocket

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

FullStory

FullStory

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

Survicate

Survicate

Survey specific groups of website visitors to understand their needs, expectations, objections. Find out who they are and why they behave as they do.

Inspectlet

Inspectlet

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.

UserTesting

UserTesting

UserTesting provides on-demand usability testing. You create the test and we’ll get the testers. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave.

Qualaroo

Qualaroo

Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.

rrweb.io

rrweb.io

rrweb is an open source web session replay library, which provides easy-to-use APIs to record user's interactions and replay it remotely.

Roast My Web: Improve your website with AI Reviews

Roast My Web: Improve your website with AI Reviews

AI Roast My Website - Get your site roasted by AI for real feedback! Find high-converting landing page tips, and get actionable feedback for your website.

Gridapps Testimonials

Gridapps Testimonials

Collect, manage, and showcase powerful testimonials with customizable widgets. From video shoutouts to text reviews, Gridapps helps businesses highlight real customer voices, build trust, and boost conversions across every channel.

Ochat

Ochat

Tired of sugar-coated feedback that leaves you guessing? Ochat's 3-step magic—create a link, share it, chat anonymously—unlocks raw, real-time truths to fix your flops before they flop harder!

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