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Advice on Skype and Squadcast
Michael Aldridge
Systems Engineer at BetterHelp · | 4 upvotes · 78.3K views
Needs advice
on
PagerDutyPagerDuty
and
SquadcastSquadcast

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

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Replies (2)
Chris Riley
Software Architect at Fixate IO · | 3 upvotes · 34.4K views
Recommends
on
VictorOpsVictorOps

Disclosure I work at Splunk and VictorOps is a Splunk product. But I would suggest in addition to trying the others adding VO to your list. It's important to note that some of the tools are designed as Incident Response tools, others started as mass notification tools. For on-call stick to those designed for incident response.

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Piyush Shrivastava
FrontEndDev at Transfin · | 2 upvotes · 22.2K views
Recommends
on
SquadcastSquadcast

I would say to use Squadcast, the configuration is easy, provides a lot of features such as war room, RCA tracking postmortem, RBAC and they are quick to add features on request as well, recently I asked for custom on call reminders and I am sure they will add it really soon.

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Lisa Myers
Needs advice
on
SkypeSkypeWebexWebex
and
ZoomZoom

Hi, I am helping teachers in my kid's schools to set up distance learning and wanted to see what is better between Webex, Zoom, and Skype (although only putting this one in as most parents probably have it). The children are 8-9, so they won't be using it on their own and the parents have no experience using Webex or Zoom.

The main use will be for the teacher to explain what they will be covering in the week and enable some social interaction between the kids.

I need to be easy to use for about 20-25 people.

Thanks for your advice, Lisa

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Replies (4)
Yoram Kornatzky
Independent Information Technology and Services Professional at DR. YORAM KORNATZKY LTD · | 4 upvotes · 26.2K views
Recommends
on
ZoomZoom

I consider Skype dead. Even Microsoft strongly neglected it. Webex is more corporate-oriented. So for your use case, I recommend Zoom. It is easy to set up, and the quality is very good. Zoom became such a household name that the average person heard about it. Moreover, any person probably has friends who may have used it. So it will be easier for people to get some community help.

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Attila Fulop
Recommends
on
ZoomZoom

We've been using Zoom for about a half a year and it's stability is unbeatable. We have all-hands on Fridays with 100+ participants. The free tier can easily handle the requirements, the only limitation is that max meeting length is 40 minutes. After that you can immediately restart the meeting, but the pro option is also very affordable. It also features screen sharing and whiteboard sharing out of the box. I also appreciate that it's not mandatory to register an account to attend a meeting.

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Fábio Henrique Oliveira
Recommends
on
WebexWebex

Hi, Lisa,

I haven't used Skype in a long time. I have I lot of experience with Zoom and Webex. Both for me are very good tools, especially if you have money to pay for (to unlock more features, like more people in a video conference - Zoom).

Nowadays, I've used more Webex with my undergraduate students, I'm using the free account. Cloud recording is a features very useful, especially while using the free account (thanks Cisco!). Webex has control features very useful (e.g., mute, raise hand etc).

Kind regards,

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John Perry
Account Executive at Towerstream · | 3 upvotes · 102.4K views
Recommends
on
Microsoft TeamsMicrosoft Teams

From my experiences I feel like Zoom is a pretty intuitive program to teach kids, however Skype might be more common amongst them already.

I am a big fan of Microsoft Teams.

They all do the same pretty much but Teams I find the bells and whistles are easier to find, like custom backgrounds... creating groups for topic discussions that remain there until you want to change/edit or delete. Easy to share files.

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Pros of Skype
Pros of Squadcast
  • 258
    Free, widespread
  • 147
    Desktop and mobile apps
  • 110
    Because i have to :(
  • 57
    Low cost international calling
  • 56
    Good for international calls
  • 10
    Best call quality anywhere, generally
  • 5
    Beautiful emojis
  • 4
    Chat bots
  • 2
    Translator
  • 2
    Skype for business integration with Outlook
  • 1
    United kingdom
  • 1
    Not the Best, but get the job done
  • 2
    Easy Configuration
  • 2
    Intuitive UI / UX
  • 2
    Lots of Integrations

Sign up to add or upvote prosMake informed product decisions

Cons of Skype
Cons of Squadcast
  • 5
    Really high CPU utilization during video/screenshare
  • 3
    Not always reliable
  • 3
    Outdated UI
  • 3
    Birthday notifications are annoying
  • 3
    The worst indicator noises of any app ever
  • 2
    Finding/adding people isn't easy
    Be the first to leave a con

    Sign up to add or upvote consMake informed product decisions

    What is Skype?

    Skype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are.

    What is Squadcast?

    It is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

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    What companies use Skype?
    What companies use Squadcast?
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    What tools integrate with Skype?
    What tools integrate with Squadcast?

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    What are some alternatives to Skype and Squadcast?
    Zoom
    Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
    Discord
    Discord is a modern free voice & text chat app for groups of gamers. Our resilient Erlang backend running on the cloud has built in DDoS protection with automatic server failover.
    Microsoft Teams
    See content and chat history anytime, including team chats with Skype that are visible to the whole team. Private group chats are available for smaller group conversations.
    Slack
    Imagine all your team communication in one place, instantly searchable, available wherever you go. That’s Slack. All your messages. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub and dozens of other services. All together.
    Google Hangouts
    Message contacts, start free video or voice calls, and hop on a conversation with one person or a group.
    See all alternatives