NicereplyWhat is Nicereply?
Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
Nicereply is a tool in the Analytics category of a tech stack.
Key Features
Easy to Set-Up- Just paste a link onto your email signature and receive feedback immediatelyCustomize your rating pageIdentify your most and least satisfied customersWeekly & monthly reportsIntegration with Your Help Desk or CRM SystemLet people share their ratings via social sharing
Nicereply Pros & Cons
Pros of Nicereply
- ✓Helps me to evaluate my helpdesk team.
Cons of Nicereply
No cons listed yet.
Nicereply Alternatives & Comparisons
What are some alternatives to Nicereply?
Wootric
It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development.
TheySaid
TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations. Popular use cases include onboarding, customer + employee experience, lost sales deals, product research, and more!
Mapster
Mapster provides a feedback platform specifically designed for early-stage startups to rapidly achieve Product Market Fit (PMF) using the proven Sean Ellis 40% framework. The platform integrates behavioural data with contextual user feedback, enabling startups to identify power user segments, understand why users are or aren't hooked, and iterate product development efficiently. By automating feedback collection and segmentation, Mapster accelerates the learning loop from months to days, helping startups optimize retention, growth, and revenue.
