CRM Solutions

As Europe’s leading customer relationship management partner, we develop tailor-made customer communication and digital service solutions for your needs. Our top priority is to turn each customer contact into a positive experience that benefits both you and your customer. We prove this fundamental philosophy every single day to over 600 million consumers and business clients on five continents in over 35 languages. For the dialogue with your customers, our 43,000 employees always use the most appropriate medium – whether classic communication channels or online and social media channels.