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Reduce development cost and complexity, and increase developer happiness, with the most powerful companion to any conversational AI project. | CopyDock.app helps support agents, call centers, and BPO teams copy their approved replies instantly with one-click template buttons. It removes typing, prevents mistakes, and keeps every response consistent. Free for personal use; business plans available. |
Refactoring of training phrases; Continuous optimization of intents; Merging intents; Processing conversation logs in real time; Data labeling; Machine learning assisted workflows; Intent discovery and training | High-volume customer support, sales, and back-office work Standard replies, disclaimers, IDs, and “must-say” lines as one-click buttons Organize by team, queue, project, or client 100% on-device operation. No external servers or cloud sync No analytics, tracking, telemetry, or keylogging |
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Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

rasa NLU (Natural Language Understanding) is a tool for intent classification and entity extraction. You can think of rasa NLU as a set of high level APIs for building your own language parser using existing NLP and ML libraries.

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

It is a library for advanced Natural Language Processing in Python and Cython. It's built on the very latest research, and was designed from day one to be used in real products. It comes with pre-trained statistical models and word vectors, and currently supports tokenization for 49+ languages.