HumanFirst vs LiveChat
Overview
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Detailed Comparison
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time. | Reduce development cost and complexity, and increase developer happiness, with the most powerful companion to any conversational AI project. |
Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers);Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons);Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons);Reports & analytics (Chat reports, Tickets reports, Daily summary);Applications (Web and Desktop applications, Mobile applications);Ticketing system (Ticket sources, Private comments, Ticket reports);Getting feedback (Chat and Ticket ratings, Post-chat surveys);Visitors tracking (Gathering customer data,Visitor information filtering);API (Workflow automation, Webhooks, JavaScript API)
| Refactoring of training phrases; Continuous optimization of intents; Merging intents; Processing conversation logs in real time; Data labeling; Machine learning assisted workflows; Intent discovery and training |
Statistics | |
Stacks 768 | Stacks 5 |
Followers 82 | Followers 13 |
Votes 1 | Votes 0 |
Pros & Cons | |
Pros
| No community feedback yet |
Integrations | |
What are some alternatives to LiveChat, HumanFirst?
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
rasa NLU
rasa NLU (Natural Language Understanding) is a tool for intent classification and entity extraction. You can think of rasa NLU as a set of high level APIs for building your own language parser using existing NLP and ML libraries.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
SpaCy
It is a library for advanced Natural Language Processing in Python and Cython. It's built on the very latest research, and was designed from day one to be used in real products. It comes with pre-trained statistical models and word vectors, and currently supports tokenization for 49+ languages.
Speechly
It can be used to complement any regular touch user interface with a real time voice user interface. It offers real time feedback for faster and more intuitive experience that enables end user to recover from possible errors quickly and with no interruptions.
MonkeyLearn
Turn emails, tweets, surveys or any text into actionable data. Automate business workflows and saveExtract and classify information from text. Integrate with your App within minutes. Get started for free.
Chatlio
You don't need yet another chat client. Talk with your customers using your existing Slack service.
Jina
It is geared towards building search systems for any kind of data, including text, images, audio, video and many more. With the modular design & multi-layer abstraction, you can leverage the efficient patterns to build the system by parts, or chaining them into a Flow for an end-to-end experience.
