Compare OTRS Community Edition to these popular alternatives based on real-world usage and developer feedback.

It is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast,results-driven business environment.

Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.

It makes it easy to automate all your software workflows, now with world-class CI/CD. Build, test, and deploy your code right from GitHub. Make code reviews, branch management, and issue triaging work the way you want.

Use Airflow to author workflows as directed acyclic graphs (DAGs) of tasks. The Airflow scheduler executes your tasks on an array of workers while following the specified dependencies. Rich command lines utilities makes performing complex surgeries on DAGs a snap. The rich user interface makes it easy to visualize pipelines running in production, monitor progress and troubleshoot issues when needed.

It helps streamline software projects, sprints, tasks, and bug tracking. It's built for high-performance teams. Any action can be accessed and completed in seconds with the command menu.
Collaborate effortlessly on projects. Whether you’re a team of 5 or studio of 50, Lighthouse will help you keep track of your project development with ease. We give you all the tools you need to organize your tickets – custom states, a powerful tagging system, an advanced search, saved searches (we call them ticket bins), and a mass editing tool.

A project management tool that can be adapted to your processes to help you deliver great products. Track tasks and bugs, plan sprints and releases, create workflows, and customize for your business processes.

Camunda enables organizations to operationalize and automate AI, integrating human tasks, existing and future systems without compromising security, governance, or innovation.

It implements batch and streaming data processing jobs that run on any execution engine. It executes pipelines on multiple execution environments.

Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack.

Keep your agile project on track with it where you can track all your ideas at every development stage, use built-in scrum boards and planning tools to help your teams run sprints/stand-ups/planning meetings, and gain new insights into the health and status of your project with powerful analytics tools.

It is a Python module that helps you build complex pipelines of batch jobs. It handles dependency resolution, workflow management, visualization etc. It also comes with Hadoop support built in.

It is an organizational tool that makes life easier. It's a surprisingly powerful way to take notes, make lists, collaborate, brainstorm, plan and generally organize your brain.

It is a free web-based bug tracking system. It provides a delicate balance between simplicity and power. Users are able to get started in minutes and start managing their projects while collaborating with their teammates and clients effectively.

A more productive way for developers to track tasks and issues from inside GitKraken, VS Code, Atom or a browser! Glo Boards sync in real-time with GitHub Issues, support markdown and offer lots of time-saving features for devs.

It is a microservice orchestration platform which enables developers to build scalable applications without sacrificing productivity or reliability. Temporal server executes units of application logic, workflows, in a resilient manner that automatically handles intermittent failures, and retries failed operations.

It is a server-based workflow scheduling system to manage Hadoop jobs. Workflows in it are defined as a collection of control flow and action nodes in a directed acyclic graph. Control flow nodes define the beginning and the end of a workflow as well as a mechanism to control the workflow execution path.

Drive process excellence across your organization by connecting people, systems, and data to orchestrate how and when work gets done.

FogBugz tracks bugs, issues, and customer support tickets through every stage of the development process. We built it to be quick and easy to use, so that your developers will actually use it. Over 20,000 teams from the world's best software companies use FogBugz because it keeps their developers productive and happy.

It is a cloud-based business process management (BPM) solution that enables organizations to create checklists and process documents for recurring projects.

It is a managed orchestration service for Apache Airflow1 that makes it easier to set up and operate end-to-end data pipelines in the cloud at scale. With Managed Workflows, you can use Airflow and Python to create workflows without having to manage the underlying infrastructure for scalability, availability, and security. Managed Workflows automatically scales its workflow execution capacity to meet your needs, and is integrated with AWS security services to help provide you with fast and secure access to data.

It allows user to manage projects in one place. It helps marketing, IT, & enterprise teams conquer chaos by improving productivity, collaboration, and visibility.

It is a simple tool that helps you to build, run, schedule, and monitor complex pipelines of tasks. It handles dependency resolution so that tasks run in series or in parallel.

Build and map powerful workflows across tools to save your team time. No coding required. Create rules to define what information flows between each of your tools, in minutes.

It is a formidable Agile management solution that is both comprehensive and versatile and developed for teams and projects of various scope and size. It is a compact platform that delivers outstanding performance in terms of managing and tracking multiple teams, tasks, and projects.

You can effortlessly stay on top of your product development, create and delegate tasks, test your software, customize, store and secure your documents and more.

It is a workflow tool & business process workflow management software to automate your workflow process.

It is the most complete Service Operations Automation solution on the market. Stop using cumbersome tools that don’t integrate to run each part of your service business. Switch to it and experience a fresh way to run your entire business, service, and client operations with one cloud-based app. It lets you manage and automate mission-critical business tasks so you can focus on more important things.

Developer framework to orchestrate multiple services and APIs into your software application using logic triggered by events and time. Build ETL processes, A/B testing, real-time alerts and personalized user experiences with custom logic.

It is an infinitely scalable orchestration and scheduling platform, creating, running, scheduling, and monitoring millions of complex pipelines.

It improves team's productivity through transparency and automation. It saves money you really need. It has dozen of ready to use connectors to variety DevOps tasks sources. REST API, WebHooks and Zapier allow to connect more.

Tallyfy is beautifully designed workflow software and a zero-flowcharts and zero-code business process workflow management tool which automates and improve your repeatable processes, approvals and even client-facing workflows.

It is a productivity app that allows you to gather everything you need to work in one place and access them quickly and easily. It lets you work on as many projects as you want. Use the project dropdown to switch between them easily.

It is a simple, extensible, open-source project and product management tool. It allows users to start with a basic task-tracking tool and gradually adopt various project management frameworks like Agile, Waterfall, and many more.

Bugify offers a simple way of managing issues for your projects.

It is the system you need to track the important tasks you can't afford to forget. With custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles, it serves the needs of your customers, your staff, and you.

It is the Open Source solution for Human-centric business process management. This means supporting human skills, activities and collaboration in a task-oriented way.

It is a project management software company. It offers an agile project management tool that allows members of multiple business functions to plan, collaborate, and deliver projects. It brings software development and other functions of an organization into the agile life cycle.

It is a system service that allows you through a mobile-friendly interface to create, schedule, and execute several types of task like Shell scripts, SQL scripts, Ansible playbooks, SQL reports, Outgoing webhooks, and Workflows.

It uses artificial intelligence to scope your project, assign developers, and monitor ongoing performance, helping you build better software, faster.

Build better software. Together.

It is a Trello-like kanban board built with React and Redux. It is a free and open source kanban board for workgroups.

It is an online platform that helps collaborate and communicate with team members across multiple locations. It is the online workplace where distributed teams come to work together each day, side-by-side

Deliver products with speed and clarity from strategic planning through customer delivery. With our proven methodologies, patent pending predictive analytics, and curated business intelligence, navigate the changing dynamics of Agile delivery with confidence and certainty.
It is a simple, fast and scalable bug tracking software that helps you manage bugs easily and deliver great products on time. You can submit, track and fix your bugs faster with custom workflows, business rules and SLAs.

It is an all in one Jira Slack Bot. Your team will never login to Jira again. It ensures Jira is updated more often and important notifications are delivered in Slack without the noise. It can also send Jira reports and follow ups periodically to Slack channels. Everyone saves time and everyone is on the same page.

It is a no-code, real-time, enterprise iPaaS with 1,000+ pre-integrated apps to build enterprise and consumer workflows, publish APIs, and manage conversations. The platform is designed to make automation easy, allowing teams of all sizes to build simple or complex workflows quickly. It combines a drag-and-drop user interface with the ability to make instant changes to live workflows, within a secure and compliant environment.

It is a SaaS Management Platform (SMP) that helps you discover, manage, optimize, and secure your SaaS stack from a single dashboard. It helps you automate your IT tasks, expel SaaS wastage, and secure your SaaS ecosystem.

Track and fix technical debt by linking your issues to code — without ever leaving your editor. Works with your existing code editor and issue trackers like Jira, Asana, Trello, Linear, Github and more