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  5. OTRS Community Edition vs Planbox

OTRS Community Edition vs Planbox

OverviewComparisonAlternatives

Overview

Planbox
Planbox
Stacks2
Followers4
Votes0
OTRS Community Edition
OTRS Community Edition
Stacks12
Followers15
Votes0
GitHub Stars858
Forks451

Planbox vs OTRS Community Edition: What are the differences?

Planbox: A platform for agile work innovation - collaborative innovation management software and agile work management. It is a project management software company. It offers an agile project management tool that allows members of multiple business functions to plan, collaborate, and deliver projects. It brings software development and other functions of an organization into the agile life cycle; OTRS Community Edition: A web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. It is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication.

Planbox and OTRS Community Edition are primarily classified as "Agile Project Management" and "Issue Tracking" tools respectively.

Some of the features offered by Planbox are:

  • Access Control
  • Activity Dashboard
  • Activity Tracking

On the other hand, OTRS Community Edition provides the following key features:

  • Support for MIME emails with attachments
  • Automatic conversion of HTML into plain text messages (increased security for sensitive content and enables faster searching)
  • Incoming mail can be filtered and pre-processed with complex rules, e.g. for spam messages or Queue distribution

OTRS Community Edition is an open source tool with 670 GitHub stars and 416 GitHub forks. Here's a link to OTRS Community Edition's open source repository on GitHub.

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Detailed Comparison

Planbox
Planbox
OTRS Community Edition
OTRS Community Edition

It is a project management software company. It offers an agile project management tool that allows members of multiple business functions to plan, collaborate, and deliver projects. It brings software development and other functions of an organization into the agile life cycle.

It is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication.

Access Control; Activity Dashboard; Activity Tracking; Automatic Notifications; Chat ; Collaboration Tools; Collaborative Workspace; Communication Management; Customizable Branding ; Document Management ; Document Storage; Drag & Drop Interface
Support for MIME emails with attachments; Automatic conversion of HTML into plain text messages (increased security for sensitive content and enables faster searching); Incoming mail can be filtered and pre-processed with complex rules, e.g. for spam messages or Queue distribution; Support for PGP and S/MIME standards for key/certificate management and email processing; Automatic responses, configurable for every queue
Statistics
GitHub Stars
-
GitHub Stars
858
GitHub Forks
-
GitHub Forks
451
Stacks
2
Stacks
12
Followers
4
Followers
15
Votes
0
Votes
0
Integrations
Dropbox
Dropbox
Slack
Slack
Asana
Asana
Microsoft 365
Microsoft 365
Microsoft Excel
Microsoft Excel
Google Sheets
Google Sheets
No integrations available

What are some alternatives to Planbox, OTRS Community Edition?

Jira

Jira

Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.

Pivotal Tracker

Pivotal Tracker

It is a collaborative, lightweight agile project management tool, brought to you by the experts in agile software development.

Taiga.io

Taiga.io

Taiga is a project management platform for startups and agile developers & designers who want a simple, beautiful tool that makes work truly enjoyable. Over 55,000 developers & designers and over 52,0000 projects in first 10 months.

Airflow

Airflow

Use Airflow to author workflows as directed acyclic graphs (DAGs) of tasks. The Airflow scheduler executes your tasks on an array of workers while following the specified dependencies. Rich command lines utilities makes performing complex surgeries on DAGs a snap. The rich user interface makes it easy to visualize pipelines running in production, monitor progress and troubleshoot issues when needed.

Targetprocess

Targetprocess

Targetprocess is an agile project management software that focuses on information visualization and freedom. It helps to track projects using Scrum, Kanban or other agile practices.

Kanban Tool

Kanban Tool

Kanban Tool is an intuitive solution used for visual project management and process work flow management with seamless time tracking and time reports. It allows to visualize workflow, manage tasks and projects with online Kanban boards and cards.

GitHub Actions

GitHub Actions

It makes it easy to automate all your software workflows, now with world-class CI/CD. Build, test, and deploy your code right from GitHub. Make code reviews, branch management, and issue triaging work the way you want.

Mingle

Mingle

Mingle is an online project management tool brought to you by ThoughtWorks. It enables companies of all sizes to successfully implement -- and scale -- agile practices, from startups to large enterprises.

Apache Beam

Apache Beam

It implements batch and streaming data processing jobs that run on any execution engine. It executes pipelines on multiple execution environments.

Bugify

Bugify

Bugify offers a simple way of managing issues for your projects.

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