Need advice about which tool to choose?Ask the StackShare community!
Add tool
3CX vs Aircall: What are the differences?
- Cost: 3CX is a one-time purchase with optional annual maintenance, while Aircall is a subscription-based service that involves monthly payments. The difference in payment structure can impact the long-term cost for businesses.
- Integration Capabilities: 3CX offers integration with various CRM and software applications, allowing for seamless workflow and data management. In contrast, Aircall has limited integration options, which may require additional development work for customization.
- Scalability: 3CX provides flexibility in terms of scalability, allowing businesses to easily add or remove users as needed. Aircall has limitations on the number of users supported, which can be a constraint for growing businesses.
- Features: 3CX offers a wide range of features such as video conferencing, web conferencing, and CRM integration, making it a comprehensive communication solution. Aircall focuses more on core calling features, with fewer advanced functionalities available.
- Support: 3CX offers various support options including online resources, community forums, and technical support, ensuring that users have access to help when needed. Aircall's support options are more limited, potentially leading to longer resolution times for issues.
- Mobile App: 3CX provides a robust mobile app for both Android and iOS devices, allowing users to stay connected on the go. Aircall also offers a mobile app but may have limitations in terms of features and functionality compared to the desktop version.
In Summary, 3CX and Aircall differ in terms of cost structure, integration capabilities, scalability, features, support options, and mobile app offerings.
Manage your open source components, licenses, and vulnerabilities
Learn MorePros of 3CX
Pros of Aircall
Pros of 3CX
Be the first to leave a pro
Pros of Aircall
- International phone numbers3
- Many integrations1
- 5 mn to get a line working on a PC1
- Call tracking and supervision1
Sign up to add or upvote prosMake informed product decisions
What is 3CX?
It is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry it can accommodate to your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost.
What is Aircall?
Aircall is an app that you can install and setup in a few minutes. It lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on your existing devices. Everything is managed inside the Aircall app.
Need advice about which tool to choose?Ask the StackShare community!
What companies use 3CX?
What companies use Aircall?
What companies use 3CX?
What companies use Aircall?
Manage your open source components, licenses, and vulnerabilities
Learn MoreSign up to get full access to all the companiesMake informed product decisions
What tools integrate with 3CX?
What tools integrate with Aircall?
What tools integrate with 3CX?
No integrations found
Sign up to get full access to all the tool integrationsMake informed product decisions
What are some alternatives to 3CX and Aircall?
RingCentral
Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.
Zoom
Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
Elastix
It is a unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing.
Avaya
It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
Twilio
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.