Chatlio vs Chatwoot: What are the differences?
What is Chatlio? Live chat for slack. You don't need yet another chat client. Talk with your customers using your existing Slack service.
What is Chatwoot? Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat. It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.
Chatlio and Chatwoot belong to "Customer Support Chat" category of the tech stack.
Some of the features offered by Chatlio are:
- No more tools!
- Efficient Support
- Mobile Friendly
On the other hand, Chatwoot provides the following key features:
- Real-time Reporting
- Automatic agent assignment
- Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.