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  1. Stackups
  2. Business Tools
  3. Marketing Automation
  4. Engagement Lifecycle Marketing
  5. Customer.io vs Sendy

Customer.io vs Sendy

OverviewComparisonAlternatives

Overview

Customer.io
Customer.io
Stacks348
Followers138
Votes33
Sendy
Sendy
Stacks39
Followers74
Votes3

Customer.io vs Sendy: What are the differences?

  1. Pricing: Customer.io offers a flexible pricing structure based on the number of profiles and emails, allowing users to scale their usage as needed. Sendy, on the other hand, requires a one-time payment for the software license with unlimited emails and subscribers, making it a cost-effective solution for those with large email lists.

  2. Automation Capabilities: Customer.io is known for its powerful automation features, allowing users to create complex, behavior-based email campaigns easily. In comparison, Sendy lacks some of the advanced automation capabilities found in Customer.io, making it more suitable for basic email marketing needs.

  3. Third-Party Integrations: Customer.io offers a wide range of integrations with popular tools and platforms, allowing for seamless data syncing and marketing workflow automation. Sendy, while still offering various integrations, may have fewer options available compared to Customer.io, potentially limiting the software's functionality for some users.

  4. User Interface: Customer.io boasts a user-friendly and intuitive interface, making it easy for users to navigate and set up their email campaigns. Sendy, while generally user-friendly, may not offer the same level of aesthetics and usability in its interface compared to Customer.io, which could impact user experience.

  5. Support Options: Customer.io provides robust support options, including live chat, email support, and extensive documentation resources for users to troubleshoot issues and get assistance promptly. Sendy, while offering support through email and a knowledge base, may not provide as comprehensive or immediate support as Customer.io, potentially causing delays in resolving technical problems.

  6. Deliverability Rates: Customer.io has a reputation for high deliverability rates due to its focus on email personalization and targeted campaigns, helping users reach their audience effectively. Sendy's deliverability rates may vary based on factors such as email list quality and sender reputation, making it crucial for users to maintain best practices to ensure emails are delivered successfully.

In Summary, key differences between Customer.io and Sendy include pricing structure, automation capabilities, integrations, user interface, support options, and deliverability rates.

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Detailed Comparison

Customer.io
Customer.io
Sendy
Sendy

Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.

Sendy is a self hosted email newsletter application that lets you send trackable emails via Amazon Simple Email Service (SES). This makes it possible for you to send authenticated bulk emails at an insanely low price without sacrificing deliverability.

Data-driven segment builder updates in real-time;Integrates with your preferred data warehouse;Transactional, newsletters, and customer journeys in one platform;No-code visual workflow builder;Android, iOS, Flutter, and React Native mobile SDKs;Multi-channel messaging: Emails, rich push notifications, SMS, in-app messages;A/B and multivariate testing;Ad audience sync;Programmatically or manually export your customer data;Manage leads and customers in one workspace;No-code and HTML/CSS email builder;Multi-language Messages;Webhooks;API;Industry-leading email code editor
Multiple brands;Lists & subscribers;Beautiful reports;Automatic bounce, complaint & unsubscribe handling;Custom fields; Autoresponders;Give your client access
Statistics
Stacks
348
Stacks
39
Followers
138
Followers
74
Votes
33
Votes
3
Pros & Cons
Pros
  • 16
    Behavior based emails
  • 11
    Transactional emails
  • 6
    Newsletter to user base
Pros
  • 2
    Very cheap
  • 1
    Easy to use with wysiwyg
Integrations
Mixpanel
Mixpanel
PostgreSQL
PostgreSQL
Microsoft Azure
Microsoft Azure
Slack
Slack
Census
Census
Segment
Segment
Twilio
Twilio
Google Forms
Google Forms
Facebook Ads
Facebook Ads
Snowflake
Snowflake
Amazon SES
Amazon SES

What are some alternatives to Customer.io, Sendy?

Mailchimp

Mailchimp

MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.

Intercom

Intercom

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Campaign Monitor

Campaign Monitor

Campaign Monitor makes it easy to attract new subscribers, send them beautiful email newsletters and see stunning reports on the results.

Zoho Mail

Zoho Mail

It is a secure and reliable business email solution tailor-made for your organization's communication needs. With enhanced collaboration features, it's not just an inbox—it's more.

Mailtrain

Mailtrain

Mailtrain is a self hosted newsletter application built on Node.js (v5+) and MySQL (v5.5+ or MariaDB).

Iterable

Iterable

Iterable empowers growth marketers to create world-class user engagement campaigns throughout the full lifecycle, and across all channels. Marketers segment users, build workflows, automate touchpoints at scale without engineering support.

Pimcore

Pimcore

It is a software vendor for free and open-source customer experience management, digital asset management, product information management, multi-channel publishing and e-commerce software.

GetResponse

GetResponse

It enables you to create a valuable marketing list of prospects, partners, and clients, so you can develop relationships with them and build a responsive and profitable customer base.

SendinBlue

SendinBlue

It is a digital marketing toolbox that's built to scale and adapt with you as you grow. You can save time and boost performance by automating your segmentation and marketing messages.

Roundcube

Roundcube

It is a browser-based multilingual IMAP client with an application-like user interface. It provides full functionality you expect from an email client, including MIME support, address book, folder manipulation, message searching and spell checking.

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