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  5. Delighted vs SurveyRock

Delighted vs SurveyRock

OverviewComparisonAlternatives

Overview

SurveyRock
SurveyRock
Stacks1
Followers3
Votes0
Delighted
Delighted
Stacks37
Followers46
Votes0

Delighted vs SurveyRock: What are the differences?

Developers describe Delighted as "NPS made easy. The fastest and easiest way to gather actionable feedback from your customers". The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks. On the other hand, SurveyRock is detailed as "Get the feedback you need quickly & easily". It helps you to gather feedback with a full set of features and through ease of use. It is currently in use in over 170 countries throughout the world and we have designed our product so you can use any language you want in order for your customers to feel welcome.

Delighted and SurveyRock can be categorized as "Survey Widget" tools.

Some of the features offered by Delighted are:

  • Automates the entire process of knowing your Net Promoter Score.
  • Customers answer right inside the beautiful branded email we send on your behalf.
  • Track your score and explore customer feedback in a simple and realtime dashboard.

On the other hand, SurveyRock provides the following key features:

  • Support for all languages (Unicode)
  • Multiple question types
  • Survey logic: PagePath & QuestionPath

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Detailed Comparison

SurveyRock
SurveyRock
Delighted
Delighted

It helps you to gather feedback with a full set of features and through ease of use. It is currently in use in over 170 countries throughout the world and we have designed our product so you can use any language you want in order for your customers to feel welcome.

The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks.

Support for all languages (Unicode); Multiple question types; Survey logic: PagePath & QuestionPath; Distribute by web link; Custom URL; Real-time reporting of survey results; Export survey overview to spreadsheet; Export individual responses to spreadsheet; View individual responses on-screen; Filter responses; Cross tabulation; Choose a survey theme; Create your own survey theme; Upload & display your logo; Print survey as PDF; Copy surveys
Automates the entire process of knowing your Net Promoter Score.;Customers answer right inside the beautiful branded email we send on your behalf.;Track your score and explore customer feedback in a simple and realtime dashboard.;See responses in realtime. Act immediately.;Full REST API to integrate with your system;Integrations with Shopify, Slack, Desk, Zendesk, Zapier and more
Statistics
Stacks
1
Stacks
37
Followers
3
Followers
46
Votes
0
Votes
0
Integrations
No integrations available
Slack
Slack
Zendesk
Zendesk
Salesforce Sales Cloud
Salesforce Sales Cloud
Desk.com
Desk.com

What are some alternatives to SurveyRock, Delighted?

Survicate

Survicate

Survey specific groups of website visitors to understand their needs, expectations, objections. Find out who they are and why they behave as they do.

Qualaroo

Qualaroo

Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.

TheySaid

TheySaid

TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations. Popular use cases include onboarding, customer + employee experience, lost sales deals, product research, and more!

SurveyMonkey

SurveyMonkey

It is an online service offers you all the tools you need to quickly create a survey, distribute it to a targeted audience such as existing or potential customers, and examine the survey results.

Wootric

Wootric

It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development.

Iterate

Iterate

It is a modern survey tool built to help technology companies validate ideas, question assumptions, and understand the motivation behind their metrics.

Formbricks

Formbricks

It is your go-to solution for in-product micro-surveys that will supercharge your product experience. Use micro-surveys to target the right users at the right time without making surveys annoying.

SurveyGizmo

SurveyGizmo

It is an advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.

AskNicely

AskNicely

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

ProProfs Quiz Maker

ProProfs Quiz Maker

It is the easiest quiz making tool that anyone can use. It’super-simple user-interface makes it easy to use and anyone with any level of skills or experience can create a quiz, an online exam, or any type of online assessment using the ProProfs Quiz Maker. Its features like templates, automated grading, and instant feedback are a super time-saver.

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