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Dialogflow vs IBM Watson: What are the differences?
Dialogflow: Give users new ways to interact with your product by building engaging voice and text-based conversational apps. Give users new ways to interact with your product by building engaging voice and text-based conversational apps; IBM Watson: A question-answering computer system capable of answering questions posed in natural language. It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.
Dialogflow and IBM Watson can be primarily classified as "Chatbot Platforms &" tools.
8villages, SnapEngage, and Ebix are some of the popular companies that use Dialogflow, whereas IBM Watson is used by Covve, Campus Discounts, and HintBox. Dialogflow has a broader approval, being mentioned in 19 company stacks & 31 developers stacks; compared to IBM Watson, which is listed in 13 company stacks and 9 developer stacks.
Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.
My ideal solution would have:
- Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
- A visual builder (for none tech team members) | This is not a hard requirement though
- A slick DX for building simple things like API calls or more advanced stuff.
- We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement
What I do not want: - I do not want a solution where "someone else" builds the bot for me
DialogflowDialogflow includes:
- OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
- It has a very nice visual builder which can be easily used by non-technical builders.
- Fulfillment allows you to easily integrate your APIs.
Coursera has a very nice two-week course to learn how to use it.
Pros of Dialogflow
- Built-in conversational agents14
- Custom Webhooks6
- OOTB integrations4
- Great interface4
- Multi Lingual3
- Knowledge base2
- Quick display1
Pros of IBM Watson
- Api3
- Prebuilt front-end GUI1
- Intent auto-generation1
- Custom webhooks1
- Disambiguation1
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Cons of Dialogflow
- Multi lingual8
- Can’t be self-hosted2
Cons of IBM Watson
- Multi-lingual1
