Dialogflow vs Microsoft Bot Framework

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Dialogflow

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Microsoft Bot Framework

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Dialogflow vs Microsoft Bot Framework: What are the differences?

Dialogflow: Give users new ways to interact with your product by building engaging voice and text-based conversational apps. Give users new ways to interact with your product by building engaging voice and text-based conversational apps; Microsoft Bot Framework: Connect intelligent bots that interact via text/sms, Skype, Slack, Office 365 mail and other popular services. The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.

Dialogflow and Microsoft Bot Framework can be categorized as "Chatbot Platforms &" tools.

Microsoft Bot Framework is an open source tool with 5.7K GitHub stars and 2.2K GitHub forks. Here's a link to Microsoft Bot Framework's open source repository on GitHub.

According to the StackShare community, Microsoft Bot Framework has a broader approval, being mentioned in 12 company stacks & 14 developers stacks; compared to Dialogflow, which is listed in 10 company stacks and 8 developer stacks.

Advice on Dialogflow and Microsoft Bot Framework
Needs advice
on
rasa NLUrasa NLUDialogflowDialogflow
and
BotkitBotkit

Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.

My ideal solution would have:

  • Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
  • A visual builder (for none tech team members) | This is not a hard requirement though
  • A slick DX for building simple things like API calls or more advanced stuff.
  • We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement

What I do not want: - I do not want a solution where "someone else" builds the bot for me

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Replies (1)
Samantha Delfin
Data Scientist at ArkusNexus · | 2 upvotes · 32.7K views
Recommends
DialogflowDialogflow

Dialogflow includes:

  • OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
  • It has a very nice visual builder which can be easily used by non-technical builders.
  • Fulfillment allows you to easily integrate your APIs.

Coursera has a very nice two-week course to learn how to use it.

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Pros of Dialogflow
Pros of Microsoft Bot Framework
  • 14
    Built-in conversational agents
  • 6
    Custom Webhooks
  • 4
    OOTB integrations
  • 4
    Great interface
  • 3
    Multi Lingual
  • 2
    Knowledge base
  • 1
    Quick display
  • 18
    Well documented, easy to use
  • 3
    Sending Proactive messages for the Different channels

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Cons of Dialogflow
Cons of Microsoft Bot Framework
  • 8
    Multi lingual
  • 2
    Can’t be self-hosted
  • 1
    LUIS feature adds multilingual capabilities

Sign up to add or upvote consMake informed product decisions

What is Dialogflow?

Give users new ways to interact with your product by building engaging voice and text-based conversational apps.

What is Microsoft Bot Framework?

The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.

Need advice about which tool to choose?Ask the StackShare community!

What companies use Dialogflow?
What companies use Microsoft Bot Framework?
See which teams inside your own company are using Dialogflow or Microsoft Bot Framework.
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What tools integrate with Dialogflow?
What tools integrate with Microsoft Bot Framework?

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What are some alternatives to Dialogflow and Microsoft Bot Framework?
Amazon Lex
Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
IBM Watson
It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.
TensorFlow
TensorFlow is an open source software library for numerical computation using data flow graphs. Nodes in the graph represent mathematical operations, while the graph edges represent the multidimensional data arrays (tensors) communicated between them. The flexible architecture allows you to deploy computation to one or more CPUs or GPUs in a desktop, server, or mobile device with a single API.
Telegram Bot API
Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API.
Messenger Platform
With bots and live-messaging tools, you can create a custom experience for your unique audience.
See all alternatives