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FullStory vs Inspectlet: What are the differences?
FullStory: Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers; Inspectlet: Record and playback everything visitors do on your site. Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.
FullStory and Inspectlet can be primarily classified as "User Feedback as a Service" tools.
Some of the features offered by FullStory are:
- Session Playback
- Cobrowsing
- Event search
On the other hand, Inspectlet provides the following key features:
- Identify individual users
- Capture interesting events
- AJAX, HTTPS, authentication, single-page apps: everything works straight out of the box
"See full user sessions" is the primary reason why developers consider FullStory over the competitors, whereas "Does what it says perfectly" was stated as the key factor in picking Inspectlet.
StackShare, Bannerman, and Packet are some of the popular companies that use FullStory, whereas Inspectlet is used by Sellsuki, NoRedInk, and Meddy. FullStory has a broader approval, being mentioned in 73 company stacks & 9 developers stacks; compared to Inspectlet, which is listed in 24 company stacks and 3 developer stacks.
Pros of FullStory
- See full user sessions8
- "Skip inactivity" during playback5
- Playback console errors as they happen5
- Speed up playback5
- Easy integration through Segment3
- Segment users based on actions3
- User event stream3
- CRAZY expensive after free plan1
Pros of Inspectlet
- Does what it says perfectly4
- Easy setup3
- Feature rich1
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Cons of FullStory
- Expensive2
- If you're using it via Segment, it's all or nothing1
- We'll never get through all the sessions recorded1
- Doesn't integrate with our exception monitoring1