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Gitter vs HipChat: What are the differences?

## Introduction
Gitter and HipChat are both communication platforms, but they have key differences that cater to different needs.

1. **Target Audience**: Gitter is primarily designed for software developers and is commonly used by open-source communities, while HipChat caters to a wider range of industries and businesses, making it more versatile for various team collaborations.
2. **Integrations**: HipChat offers a wide range of integrations with popular tools like Jira, Trello, and Confluence, enhancing productivity and workflow efficiency, while Gitter's integration options are limited mainly to GitHub, making it convenient for developers using this platform.
3. **Pricing**: Gitter is free to use for public repositories and open-source projects, which is beneficial for communities with budget constraints, whereas HipChat offers different pricing tiers with more features and capabilities, suitable for larger teams and enterprises with specific needs.
4. **User Interface**: HipChat is known for its user-friendly interface with advanced features like file sharing, screen sharing, and video calls, making it a comprehensive solution for team communication, while Gitter has a simpler interface focused on real-time messaging and minimal distractions, ideal for quick collaborations among developers.
5. **Customization**: HipChat allows users to customize their notifications, rooms, and themes to suit their preferences, providing a personalized experience, whereas Gitter has limited customization options and mostly focuses on the core messaging functionality without many additional features.
6. **Security**: HipChat offers advanced security features like data encryption and compliance certifications, ensuring data protection and privacy, while Gitter provides basic security measures but may not be as robust in terms of security protocols.

In Summary, Gitter and HipChat offer distinct features tailored to specific user needs, with Gitter being more developer-centric and open-source friendly, while HipChat provides a versatile and robust communication solution for various industries and enterprises.

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From a StackShare Community member: “We’re about to start a chat group for our open source project (over 5K stars on GitHub) so we can let our community collaborate more closely. The obvious choice would be Slack (k8s and a ton of major projects use it), but we’ve seen Gitter (webpack uses it) for a lot of open source projects, Discord (Vue.js moved to them), and as of late I’m seeing Spectrum more and more often. Does anyone have experience with these or other alternatives? Is it even worth assessing all these options, or should we just go with Slack? Some things that are important to us: free, all the regular integrations (GitHub, Heroku, etc), mobile & desktop apps, and open source is of course a plus."

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Replies (4)
Rebecca Driscoll
Recommends
on
SlackSlack
at

We use Slack to increase productivity by simplifying communication and putting Slack in the middle of our communication workflow #Communications #Collaboration

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Arnaud Lemercier
Expert En Dveloppement Web Et Systmes Dinformations, Designer UX, UI, Co-grant at Wixiweb · | 4 upvotes · 204.7K views
Recommends
on
DiscordDiscord
at

We use Discord to tracking some action and errors (logs / alerting / assertion). it's free and simple to use with mobile application et notifications

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Michael Ionita
Recommends
on
SlackSlack
at

We use Slack because we can let "tools talk to us" and automate processes in our dev team using bots.

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Julien Tanay
Lead DevOps. Every day product hacker. at Dior · | 2 upvotes · 200.1K views
Recommends
on
DiscordDiscord
at

Our Discord Server is our n°1 community stop; we gather feedback from our users from here, discuss about new features, announce new releases, and so on.

We even use it for internal meetings and calls !

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Pros of Gitter
Pros of HipChat
  • 63
    Github integration
  • 55
    Free
  • 45
    Markdown support
  • 19
    Markdown
  • 17
    Graceful integration
  • 16
    Project-oriented
  • 15
    MARKDOOOOWN
  • 12
    IRC bridge
  • 9
    Integrates with everything
  • 8
    LaTeX
  • 4
    Apps available for most platforms
  • 2
    Cross-repository issue reference
  • 2
    Github login
  • 1
    IRC support
  • 1
    My new fav'rite thing is on it
  • 1
    Very fast work
  • 1
    Very open
  • 1
    Now open source
  • 1
    Open source
  • 1
    Free unlimited archives
  • 1
    Open access (no invitation needed)
  • 1
    Single account for all communities
  • 1
    Free, open & free hosting
  • 144
    Integrates well with a lot of developer tools
  • 96
    Developer-friendly
  • 85
    Clients for every major platform
  • 70
    Free unlimited users
  • 70
    Mobile-friendly
  • 40
    Extremely easy to use for non-tech guys
  • 39
    Good api integration
  • 38
    Irc-like
  • 28
    Reliable
  • 26
    Feature rich
  • 13
    Affordable at $2/user
  • 6
    Email notifications
  • 6
    Text Messages
  • 4
    More developer-friendly than Skype
  • 3
    Full text search
  • 3
    JIRA integration
  • 3
    Integrates with Atlassian products
  • 2
    Team Chat Rooms
  • 1
    Intergration with all the things
  • 1
    gitlab
  • 1
    tagia
  • 1
    256-bit SSL encryption to transmit your data
  • 1
    Fast
  • 1
    On-Premise deployment
  • 1
    Trello integration
  • 1
    salt

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Cons of Gitter
Cons of HipChat
  • 2
    Sends data to US Gov
  • 1
    Purchased by and merged with Slack
  • 1
    Discontinued with the Atlassian Stack

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What is Gitter?

Free chat rooms for your public repositories. A bit like IRC only smarter. Chats for private repositories as well as organisations.

What is HipChat?

HipChat is a hosted private chat service for your company or team. Invite colleagues to share ideas and files in persistent group chat rooms. Get your team off AIM, Google Talk, and Skype — HipChat was built for business.

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What companies use Gitter?
What companies use HipChat?
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What tools integrate with Gitter?
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What are some alternatives to Gitter and HipChat?
Slack
Imagine all your team communication in one place, instantly searchable, available wherever you go. That’s Slack. All your messages. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub and dozens of other services. All together.
Discord
Discord is a modern free voice & text chat app for groups of gamers. Our resilient Erlang backend running on the cloud has built in DDoS protection with automatic server failover.
GitHub
GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers. Over three million people use GitHub to build amazing things together.
Riot
Riot brings custom tags to all browsers. Think React + Polymer but with enjoyable syntax and a small learning curve.
Mattermost
Mattermost is modern communication from behind your firewall.
See all alternatives