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GoSquared vs Intercom: What are the differences?
What is GoSquared? Real-time analytics for your website, from GoSquared. The GoSquared dashboard provides you with an overview of all the most important metrics behind your site’s traffic. From source information to visitor count, and from a dynamic timeline to engagement metrics, the dashboard is simple-to-read and accessed in one.
What is Intercom? A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
GoSquared belongs to "Realtime Analytics" category of the tech stack, while Intercom can be primarily classified under "Engagement/Lifecycle Marketing".
Some of the features offered by GoSquared are:
- Instant feedback
- Individual visitor tracking
- Social analytics
On the other hand, Intercom provides the following key features:
- Live customer data
- Rich user and company profiles
- Real-time customer segments
"Real-time Analytics Dashboard" is the top reason why over 7 developers like GoSquared, while over 160 developers mention "Know who your users are" as the leading cause for choosing Intercom.
StackShare, Heroku, and Product Hunt are some of the popular companies that use Intercom, whereas GoSquared is used by PedidosYa, GoSquared, and Radweb. Intercom has a broader approval, being mentioned in 1411 company stacks & 217 developers stacks; compared to GoSquared, which is listed in 15 company stacks and 4 developer stacks.
Pros of GoSquared
- Real-time Analytics Dashboard8
- Customer analytics3
- Understanding users2
- E-Commerce Analytics1
Pros of Intercom
- Know who your users are169
- Auto-messaging115
- In-app messaging as well as email107
- Customer support88
- Usage tracking68
- Great Blog18
- Organized engagement, great ui & service11
- Direct chat with customers on your site9
- Very helpful4
- Onboarding new users3
- Tirman2
- No Mac app2
- Free tier2
- Filter and segment users2
- Github integration2
- Very Useful2
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Cons of GoSquared
Cons of Intercom
- Changes pricing model all the time7
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What is GoSquared?
What is Intercom?
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