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Helpwise vs Trengo

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Helpwise
2
5
+ 1
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Trengo
9
13
+ 1
0
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Trengo vs Helpwise: What are the differences?

Trengo: Collaborative multi-channel team inbox. It is a collaborative multi-channel team inbox that increases productivity for teams. Conversations from all channels are accessible from one shared inbox where users can collaborate by assigning conversations, tagging users and chatting internally; Helpwise: Shared Inbox for Better Email Collaboration. It is a shared inbox for team emails like help@, jobs@, sales@ and so on. Say goodbye to email chaos & bring accountability around your team inboxes. With in-built collision detection and collaboration features, team members can easily share email load and reply to customer queries faster.

Trengo and Helpwise belong to "Team Inbox" category of the tech stack.

Some of the features offered by Trengo are:

  • Collaborative team inbox for Email, WhatsApp, FB Messenger, Twitter, live chat, etc.
  • Knowledgebase
  • Live chat

On the other hand, Helpwise provides the following key features:

  • Email Collaboration
  • Email tagging
  • Email Assignment
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What is Helpwise?

It is a shared inbox for team emails like help@, jobs@, sales@ and so on. Say goodbye to email chaos & bring accountability around your team inboxes. With in-built collision detection and collaboration features, team members can easily share email load and reply to customer queries faster.

What is Trengo?

It is a collaborative multi-channel team inbox that increases productivity for teams. Conversations from all channels are accessible from one shared inbox where users can collaborate by assigning conversations, tagging users and chatting internally.

Need advice about which tool to choose?Ask the StackShare community!

What companies use Helpwise?
What companies use Trengo?
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    What tools integrate with Helpwise?
    What tools integrate with Trengo?

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    What are some alternatives to Helpwise and Trengo?
    Loop
    It leverages a powerful screenshot plugin that integrates directly into your website as well as an embeddable forum to help you collect product feedback. It also offers a variety of communication options that make it easy to keep customers, engineers and customer-facing teams in the loop.
    Slack
    Imagine all your team communication in one place, instantly searchable, available wherever you go. That’s Slack. All your messages. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub and dozens of other services. All together.
    Jira
    Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
    Trello
    Trello is a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what's being worked on, who's working on what, and where something is in a process.
    G Suite
    An integrated suite of secure, cloud-native collaboration and productivity apps. It includes Gmail, Docs, Drive, Calendar, Meet and more.
    See all alternatives

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