PagerDuty vs Stackdriver

Overview

PagerDuty

Stacks1.0K

Followers703

Votes119

Stackdriver

Stacks318

Followers349

Votes67

PagerDuty vs Stackdriver: What are the differences?

Introduction

In the fast-paced world of IT operations, tools like PagerDuty and Stackdriver play a crucial role in ensuring efficient monitoring and alerting for businesses. However, there are key differences between these two platforms that can impact an organization's decision on which to choose.

Integration with various tools: PagerDuty is known for its extensive integrations with a wide range of monitoring and ticketing tools, making it easier for teams to consolidate their alerts and actions in one place. On the other hand, Stackdriver offers seamless integration with Google Cloud Platform services, making it a preferred choice for organizations heavily invested in GCP.
Focus on SRE principles: PagerDuty focuses on implementing Site Reliability Engineering (SRE) principles, helping organizations improve their incident response and resolution processes based on the best practices. In contrast, Stackdriver offers robust monitoring and logging capabilities, enabling organizations to gain insights into the performance and health of their applications and infrastructure.
Alerting capabilities: pagerDuty offers advanced alerting capabilities that allow teams to set up complex on-call schedules, escalation policies, and custom notification methods based on different criteria. Stackdriver, on the other hand, provides built-in alerting features tailored to Google Cloud Platform services, enabling users to set up alerts directly on GCP resources.
Incident response management: PagerDuty provides a comprehensive incident response platform that helps teams streamline communication, collaboration, and resolution of incidents in real-time. Stackdriver, on the other hand, offers incident management features that are tightly integrated with Google Cloud Platform services, allowing users to effectively respond to and mitigate incidents.
Cost structure: PagerDuty offers a value-based pricing model that charges based on the number of users and features required, making it a scalable option for businesses of all sizes. In contrast, Stackdriver's pricing model is based on usage, which can be advantageous for organizations with fluctuating monitoring needs but may result in higher costs for steady-state usage.
Customization and flexibility: PagerDuty provides a high level of customization and flexibility in setting up workflows, integrations, and reporting metrics tailored to an organization's unique requirements. Stackdriver, with its focus on GCP services, offers a more streamlined approach to monitoring and management, which may limit the customization options for organizations using a variety of cloud providers.

In Summary, PagerDuty and Stackdriver offer distinct advantages in terms of integrations, focus on SRE principles, alerting capabilities, incident response management, cost structure, and customization and flexibility, making it essential for organizations to evaluate their specific needs and priorities when choosing between the two platforms.

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Advice on PagerDuty, Stackdriver

Michael

Systems Engineer at BetterHelp

Apr 8, 2020

Needs adviceon

PagerDuty

Squadcast

I'm currently on PagerDuty, but I'm about to add enough users to go out of the starter tier, which will dramatically increase my license cost. PagerDuty is, in my experience, quite clunky, and I'm looking for alternatives. Squadcast is one I've found, and another is xMatters. Between the three, I'm currently leaning towards xMatters, but I'd like to know what people suggest.

90.6k views90.6k

Comments

Detailed Comparison

PagerDuty	Stackdriver
PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.	Google Stackdriver provides powerful monitoring, logging, and diagnostics. It equips you with insight into the health, performance, and availability of cloud-powered applications, enabling you to find and fix issues faster.
Alerting that works (and wakes you up)- When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries.;Integrate all your existing monitoring tools- PagerDuty works great with almost all monitoring tools including: Nagios (and Icinga), Keynote, New Relic, Pingdom, Circonus, Red Gate SQL Monitor, Server Density, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it will work with PagerDuty.;Native apps with push notifications- iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go.;On-call duty scheduling- Easily set up schedules to fairly share on-call duty responsibilities with your team.;Automatic escalation of alerts- If you're paged but don't respond in time, the alert is auto-escalated to a team member. Ensures nothing slips through the cracks - ever.;Reliable, distributed architecture- PagerDuty's infrastructure is fully replicated in multiple data centers, with fast failover when problems occur.;Works internationally (Yes, really!)- Phone alerts can be delivered to over 170 countries and territories; SMS alerts are available virtually world-wide. (Is my country included?)	Monitoring;Logging;Diagnostics;Application Tracing;Error Reporting;Alerting;Uptime Monitoring;Multi-cloud;Production Debugger;
Statistics
Stacks 1.0K	Stacks 318
Followers 703	Followers 349
Votes 119	Votes 67
Pros & Cons
Pros 55 Just works 23 Easy configuration 14 Awesome alerting hub 11 Fantastic Alert aggregation and on call management 9 User-customizable alerting modes Cons 7 Expensive 3 Ugly UI	Pros 19 Monitoring 11 Logging 8 Alerting 7 Tracing 6 Uptime Monitoring Cons 2 Not free
Integrations
Scout Nagios New Relic HipChat Datadog Logentries Sensu Logstash Jira Okta	No integrations available

What are some alternatives to PagerDuty, Stackdriver?

Amazon CloudWatch

It helps you gain system-wide visibility into resource utilization, application performance, and operational health. It retrieve your monitoring data, view graphs to help take automated action based on the state of your cloud environment.

Lumigo

Lumigo is an observability platform built for developers, unifying distributed tracing with payload data, log management, and real-time metrics to help you deeply understand and troubleshoot your systems.

VictorOps

VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.

OpsGenie

OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.

Zenduty

End to end incident management platform for SRE, DevOps, Network Operations, Infrastructure and Security Operations teams

CAST.AI

It is an AI-driven cloud optimization platform for Kubernetes. Instantly cut your cloud bill, prevent downtime, and 10X the power of DevOps.

Bigpanda

Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.

Cloudability

Cloudability aggregates expenditures into accessible and comprehensive reports, helps identify new opportunities for reducing spend and increasing cloud efficiency, offers budget alerts and recommendations via SMS and email, provides APIs for connecting cloud billing and usage data to any business or financial system, and more.

Spike.sh

Spike.sh is an incident response platform built for modern teams. Spike.sh integrates with your monitoring tools and alerts on phone call, SMS, Slack, MS Teams, Whatsapp, and Telegram.

Healthchecks.io

Healthchecks.io is a monitoring service for your cron jobs, background services and scheduled tasks. It works by listening for HTTP "pings" from your services. You can set up various alert methods: email, Slack, Telegram, PagerDuty, etc.

Related Comparisons

PagerDuty vs Stackdriver: What are the differences?

Introduction

Integration with various tools: PagerDuty is known for its extensive integrations with a wide range of monitoring and ticketing tools, making it easier for teams to consolidate their alerts and actions in one place. On the other hand, Stackdriver offers seamless integration with Google Cloud Platform services, making it a preferred choice for organizations heavily invested in GCP.
Focus on SRE principles: PagerDuty focuses on implementing Site Reliability Engineering (SRE) principles, helping organizations improve their incident response and resolution processes based on the best practices. In contrast, Stackdriver offers robust monitoring and logging capabilities, enabling organizations to gain insights into the performance and health of their applications and infrastructure.
Alerting capabilities: pagerDuty offers advanced alerting capabilities that allow teams to set up complex on-call schedules, escalation policies, and custom notification methods based on different criteria. Stackdriver, on the other hand, provides built-in alerting features tailored to Google Cloud Platform services, enabling users to set up alerts directly on GCP resources.
Incident response management: PagerDuty provides a comprehensive incident response platform that helps teams streamline communication, collaboration, and resolution of incidents in real-time. Stackdriver, on the other hand, offers incident management features that are tightly integrated with Google Cloud Platform services, allowing users to effectively respond to and mitigate incidents.
Cost structure: PagerDuty offers a value-based pricing model that charges based on the number of users and features required, making it a scalable option for businesses of all sizes. In contrast, Stackdriver's pricing model is based on usage, which can be advantageous for organizations with fluctuating monitoring needs but may result in higher costs for steady-state usage.
Customization and flexibility: PagerDuty provides a high level of customization and flexibility in setting up workflows, integrations, and reporting metrics tailored to an organization's unique requirements. Stackdriver, with its focus on GCP services, offers a more streamlined approach to monitoring and management, which may limit the customization options for organizations using a variety of cloud providers.

PagerDuty vs Stackdriver

Overview

PagerDuty vs Stackdriver: What are the differences?