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  1. Stackups
  2. DevOps
  3. Monitoring
  4. Monitoring Aggregation
  5. Zenduty vs xMatters

Zenduty vs xMatters

OverviewComparisonAlternatives

Overview

Zenduty
Zenduty
Stacks5
Followers16
Votes20
xMatters
xMatters
Stacks6
Followers8
Votes0

Zenduty vs xMatters: What are the differences?

Zenduty: *End-to-end incident alerting and resolution for SRE, DevOps and ITOps teams *. It is a collaborative incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. It centralizes all incoming alerts through predefined notification rules to ensure that the right people are notified at the right time; xMatters: Identify, Prevent & Resolve IT Issues Before They Impact Customers. Nothing’s more important than a great customer experience, but sometimes services get disrupted. It helps teams resolve issues fast before they impact customers.

Zenduty and xMatters can be primarily classified as "Monitoring Aggregation" tools.

Some of the features offered by Zenduty are:

  • Incident and alert dashboard
  • 100+ integrations
  • On-call scheduling

On the other hand, xMatters provides the following key features:

  • Automates incident workflows
  • Resolves issues fast
  • Delivers incident insights

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Detailed Comparison

Zenduty
Zenduty
xMatters
xMatters

End to end incident management platform for SRE, DevOps, Network Operations, Infrastructure and Security Operations teams

Nothing’s more important than a great customer experience, but sometimes services get disrupted. It helps teams resolve issues fast before they impact customers.

Incident and alert dashboard; 100+ integrations; On-call scheduling; Escalation policies; Incident Command System - Roles, Tasks, advanced routing and suppression rules; Alert channels - Email, SMS, Phone, Slack, Microsoft Teams; Alert context; Automated comms - Collaboration and Conferencing; Comprehensive API; Mobile - Android, iOS; Analytics - Team, Service and User-level metrics for MTTA/MTTR
Automates incident workflows; Resolves issues fast; Delivers incident insights; IT Event Management - Separate Insights From Noise To Stay Focused On What Matters; Integration Platform - Build Dynamic Toolchains for Orchestrated Resolution; Smart Notifications - Enriched Notifications and Actionable Responses To Resolve Faster; On-Call Management - Guarantee support coverage while protecting your workers' support burden; Analytics - Complete Visibility To Prevent Surprises and Improve Processes; Enterprise-Grade Architecture; Scalability, Reliability, & Security To Meet The Toughest Standards
Statistics
Stacks
5
Stacks
6
Followers
16
Followers
8
Votes
20
Votes
0
Pros & Cons
Pros
  • 3
    Competitive pricing
  • 2
    Best Microsoft Teams integration
  • 2
    Automated playbooks
  • 2
    SLA alerts
  • 2
    Incident command
No community feedback yet
Integrations
Kayako
Kayako
Logentries
Logentries
SignalFx
SignalFx
NodePing
NodePing
StatusPage.io
StatusPage.io
Splunk
Splunk
StatusCake
StatusCake
Metricly
Metricly
Crashlytics
Crashlytics
Hosted Graphite
Hosted Graphite
No integrations available

What are some alternatives to Zenduty, xMatters?

PagerDuty

PagerDuty

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

VictorOps

VictorOps

VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.

OpsGenie

OpsGenie

OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.

Bigpanda

Bigpanda

Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.

Spike.sh

Spike.sh

Spike.sh is an incident response platform built for modern teams. Spike.sh integrates with your monitoring tools and alerts on phone call, SMS, Slack, MS Teams, Whatsapp, and Telegram.

Healthchecks.io

Healthchecks.io

Healthchecks.io is a monitoring service for your cron jobs, background services and scheduled tasks. It works by listening for HTTP "pings" from your services. You can set up various alert methods: email, Slack, Telegram, PagerDuty, etc.

Squadcast

Squadcast

It is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

Cronitor

Cronitor

Monitoring systems are often complex and require a strong sysadmin background to properly configure and maintain. Cronitor replaces all this with a simple service that anyone can set up. Receive email/sms notifications if your jobs don't run, run too slow, or finish too quickly.

incident.io

incident.io

It is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use it to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities.

AlertOps

AlertOps

It is an alert aggregation and incident management service for IT and DevOps teams. It is a real-time SaaS platform that combines collaboration with alert management so you can handle critical incidents as they occur. With our quick escalations, the right alerts are delivered to the right people enabling increased agility to your team. Our mobile app and integrations allow you to get alerts through SMS, push notifications, and email so you never again miss a critical alert.

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