StackShareStackShare
Follow on
StackShare

Discover and share technology stacks from companies around the world.

Follow on

© 2025 StackShare. All rights reserved.

Product

  • Stacks
  • Tools
  • Feed

Company

  • About
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  1. Stackups
  2. Utilities
  3. Messaging
  4. Phone
  5. Aircall vs WhatsApp

Aircall vs WhatsApp

OverviewComparisonAlternatives

Overview

Aircall
Aircall
Stacks75
Followers74
Votes6
WhatsApp
WhatsApp
Stacks435
Followers428
Votes19

Aircall vs WhatsApp: What are the differences?

## Introduction

1. **Integration with CRM**: Aircall provides seamless integration with popular CRM systems, allowing for better tracking and management of customer interactions and data. On the other hand, WhatsApp lacks native integration with CRM systems, making it challenging to keep track of conversations and customer information within a centralized platform.

2. **Scalability**: Aircall offers a scalable solution that can grow with the needs of a business, providing additional features and capacity as the organization expands. In contrast, WhatsApp is more limited in scalability, especially for larger enterprises that require advanced functionalities and extensive customization options.

3. **Call Quality**: Aircall is specifically designed for phone calls, offering superior call quality and reliability compared to WhatsApp. While WhatsApp also supports calls, the quality may vary depending on network conditions, bandwidth availability, and geographical locations, making it less suitable for professional communication purposes.

4. **Reporting and Analytics**: Aircall offers robust reporting and analytics capabilities, allowing businesses to track call metrics, analyze performance, and make data-driven decisions. In comparison, WhatsApp provides limited reporting functionalities, making it challenging to gather insights and optimize communication strategies based on real-time data and trends.

5. **Compliance and Security**: Aircall prioritizes compliance with regulations such as GDPR and provides advanced security features to protect sensitive customer information. However, WhatsApp has faced scrutiny over data privacy issues and encryption practices, potentially posing risks for businesses that handle confidential data and communications.

6. **Multi-channel Communication**: Aircall supports multi-channel communication, including voice calls, SMS, and integrations with messaging platforms, providing a comprehensive solution for customer engagement. In contrast, WhatsApp is primarily focused on text messaging and lacks the versatility of Aircall in offering multiple communication channels within a single platform.

In Summary, Aircall offers robust CRM integration, scalability, superior call quality, extensive reporting capabilities, compliance and security features, and multi-channel communication options compared to WhatsApp.

Share your Stack

Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.

View Docs
CLI (Node.js)
or
Manual

Detailed Comparison

Aircall
Aircall
WhatsApp
WhatsApp

Aircall is an app that you can install and setup in a few minutes. It lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on your existing devices. Everything is managed inside the Aircall app.

It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.

Instant phone numbers;custom music and messages;opening hours;call from any number;queuing;IVR;call cascading;shared call inbox;shared contacts;assign and comment calls;call recording;analytics;voicemail by email;forward to cell phone;call transfer;webhooks;CRM integrations;Google sync
-
Statistics
Stacks
75
Stacks
435
Followers
74
Followers
428
Votes
6
Votes
19
Pros & Cons
Pros
  • 3
    International phone numbers
  • 1
    5 mn to get a line working on a PC
  • 1
    Call tracking and supervision
  • 1
    Many integrations
Pros
  • 16
    Free
  • 3
    Easy to carry on with contact
Cons
  • 1
    No privacy
  • 1
    Maximum to 8 person video call
  • 1
    Centralized
Integrations
Slack
Slack
G Suite
G Suite
Pipedrive
Pipedrive
Zendesk
Zendesk
Zapier
Zapier
Salesforce Sales Cloud
Salesforce Sales Cloud
FreshDesk
FreshDesk
Help Scout
Help Scout
Desk.com
Desk.com
No integrations available

What are some alternatives to Aircall, WhatsApp?

Viber

Viber

It is a cross-platform instant messaging and voice over IP application provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.

RingCentral

RingCentral

Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.

AnyRoom

AnyRoom

Create unique conference rooms on demand, without having to reuse the same IDs. Self-hosted free option works for most, but commercial licensing is available for more features and support.

3CX

3CX

It is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry it can accommodate to your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost.

Dynamo

Dynamo

It is a graphical programming interface that provides designers access to parametric modeling and data-driven customized workflows for building information modeling (BIM). It can run as an addin for Autodesk Revit and Autodesk Vasari, with the ability to manage Revit project files and family definitions, or it can run as a standalone program. It allows users to control complex geometry, construct parametric relationships, manage data, and automate tasks.

Dialpad

Dialpad

It is a pure-cloud business communication platform that's in tune with the way your team works . Connect your team with a business communication platform that powers voice, video, messages, and meetings across your existing devices.

Signal App

Signal App

It is a cross-platform messaging app. Privacy isn’t an optional mode – it’s just the way that Signal works. Every message, every call, every time.

Grasshopper

Grasshopper

Sound more professional and stay connected with Grasshopper, the Virtual Phone System designed for entrepreneurs. Grasshopper works just like a traditional phone system, but requires no hardware to purchase or software to install.

Google Voice

Google Voice

Stay connected, organized, and on task with an easy-to-use phone solution that fits organizations of any size.

Switch

Switch

Ring your mobile phone, computer, and desk phone at the same time. Answer calls and switch seamlessly between devices. Use your personal device with a business phone number so you're always reachable.

Related Comparisons

Postman
Swagger UI

Postman vs Swagger UI

Mapbox
Google Maps

Google Maps vs Mapbox

Mapbox
Leaflet

Leaflet vs Mapbox vs OpenLayers

Twilio SendGrid
Mailgun

Mailgun vs Mandrill vs SendGrid

Runscope
Postman

Paw vs Postman vs Runscope