Formstack vs JotForm: What are the differences?

Introduction

Formstack and JotForm are both popular online form builders that offer a range of features and functionalities to help users create and manage forms on their websites. While they share some similarities, there are also key differences between the two platforms that set them apart. This article will highlight six significant differences between Formstack and JotForm.

1. Pricing Options and Flexibility: Formstack offers tiered pricing plans that provide different levels of features and customization options. On the other hand, JotForm offers a more flexible pricing structure by allowing users to choose from monthly or yearly payment options. This allows users to select a plan that best suits their needs and budget.

2. Integration Possibilities: Formstack offers integrations with popular third-party applications such as Salesforce, Mailchimp, and Zapier. This allows users to seamlessly connect their forms with other tools and streamline their workflow. JotForm also offers a wide range of integrations, including PayPal, Google Drive, and Dropbox. However, JotForm has fewer integrations compared to Formstack, which may be a crucial factor for users with specific integration requirements.

3. Advanced Form Features: Formstack offers advanced form features such as conditional logic, calculated fields, and the ability to create multi-page forms. These features allow users to create complex and dynamic forms that can adapt and change based on user input. JotForm also provides similar advanced form features, including conditional logic and multi-page forms. However, Formstack offers more advanced features overall, providing users with greater flexibility and customization options.

4. Form Design and Customization: Formstack offers a user-friendly form builder with a range of customization options, including pre-built themes and advanced CSS styling capabilities. Users can easily customize the look and feel of their forms to match their website branding. JotForm also offers a drag-and-drop form builder with a wide selection of form templates and customization options. However, Formstack provides more extensive customization capabilities, allowing users to create highly personalized forms.

5. Data Security and Compliance: Formstack places a strong emphasis on data security and compliance. They are HIPAA compliant, making them an ideal choice for industries that deal with sensitive information. JotForm also ensures data security and compliance with features like GDPR compliance, SSL encryption, and PCI DSS Level 1 compliance. However, Formstack's focus on data security and compliance may make it the preferred choice for users with stricter regulatory requirements.

6. Customer Support and Resources: Formstack offers 24/7 customer support via phone, email, and live chat for all of their plans. They also provide comprehensive documentation, video tutorials, and a community forum to help users troubleshoot issues or find answers to their questions. JotForm also offers customer support via email and live chat, but their phone support is limited to higher-tier plans. JotForm provides a knowledge base, user guides, and a community forum to assist users in navigating their platform. However, Formstack's 24/7 customer support and extensive resources give users an added level of support.

In Summary, Formstack and JotForm differ in pricing options, integration possibilities, advanced form features, form design and customization, data security and compliance, as well as customer support and resources. Ultimately, the choice between the two would depend on the specific needs and preferences of the user.