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What is Freshservice?

Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
Freshservice is a tool in the Help Desk category of a tech stack.
Freshservice is an open source tool with 60 GitHub stars and 163 GitHub forks. Here’s a link to Freshservice's open source repository on GitHub

Who uses Freshservice?

Companies
3 companies reportedly use Freshservice in their tech stacks, including Socialbakers, Pizza King Portal, and Alpha Connect.

Developers
5 developers on StackShare have stated that they use Freshservice.

Freshservice Integrations

Jira, G Suite, Dropbox, Amazon CloudWatch, and Zapier are some of the popular tools that integrate with Freshservice. Here's a list of all 18 tools that integrate with Freshservice.

Freshservice's Features

  • Easy to use and set up
  • Multi-channel support
  • Gamify your service desk
  • Information at your fingertips
  • Best rated Mobile App.

Freshservice Alternatives & Comparisons

What are some alternatives to Freshservice?
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
Jira
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Solarwinds
Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community.
See all alternatives

Freshservice's Followers
7 developers follow Freshservice to keep up with related blogs and decisions.
Pradeep Singh
Workativ
Nghi Nguyễn Việt
Shashank Bhat
John Alton
Maurice Kaag
adpande