What is Freshservice?

Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
Freshservice is a tool in the Help Desk category of a tech stack.

Who uses Freshservice?

Freshservice Integrations

Jira, G Suite, Dropbox, Amazon CloudWatch, and Zapier are some of the popular tools that integrate with Freshservice. Here's a list of all 16 tools that integrate with Freshservice.

Why developers like Freshservice?

Here’s a list of reasons why companies and developers use Freshservice
Top Reasons
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Freshservice's Features

  • Easy to use and set up
  • Multi-channel support
  • Gamify your service desk
  • Information at your fingertips
  • Best rated Mobile App.

Freshservice Alternatives & Comparisons

What are some alternatives to Freshservice?
Freshdesk is an on demand customer support software that works across multiple support channels.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
See all alternatives

Freshservice's Followers
5 developers follow Freshservice to keep up with related blogs and decisions.
Nghi Nguyễn Việt
John Alton
Maurice Kaag