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What is Freshservice?

Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
Freshservice is a tool in the Help Desk category of a tech stack.

Who uses Freshservice?



Freshservice Integrations

Slack, Jira, Zapier, Zoho, and Bitrix24 are some of the popular tools that integrate with Freshservice. Here's a list of all 5 tools that integrate with Freshservice.

Why developers like Freshservice?

Here’s a list of reasons why companies and developers use Freshservice
Top Reasons
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Freshservice's Features

  • Easy to use and set up
  • Multi-channel support
  • Gamify your service desk
  • Information at your fingertips
  • Best rated Mobile App.

Freshservice Alternatives & Comparisons

What are some alternatives to Freshservice?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Freshdesk is an on demand customer support software that works across multiple support channels.
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
See all alternatives

Freshservice's Followers
2 developers follow Freshservice to keep up with related blogs and decisions.
Maurice Kaag