Intercom vs Leanplum

Overview

Intercom

Stacks6.7K

Followers3.2K

Votes604

Leanplum

Stacks42

Followers41

Votes0

Intercom vs Leanplum: What are the differences?

Intercom: A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email; Leanplum: The most complete mobile marketing platform, designed for intelligent action. It is a mobile engagement platform that helps forward-looking brands like Grab, Tinder, and Tesco meet the real-time needs of their customers.

Intercom and Leanplum can be primarily classified as "Engagement/Lifecycle Marketing" tools.

Some of the features offered by Intercom are:

Live customer data
Rich user and company profiles
Real-time customer segments

On the other hand, Leanplum provides the following key features:

Messaging - Deliver messages across multiple channels and increase relevancy by coordinating with in-app content.
Automation - Respond to in-app activities at scale during every stage of the customer journey.
App Editing - Take full control of your app experience without developer resources or App Store resubmissions.

StackShare, Typeform, and Heroku are some of the popular companies that use Intercom, whereas Leanplum is used by Tiqets, Techstars, and Trainline. Intercom has a broader approval, being mentioned in 2879 company stacks & 1417 developers stacks; compared to Leanplum, which is listed in 7 company stacks and 14 developer stacks.

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Detailed Comparison

Intercom	Leanplum
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.	It is a mobile engagement platform that helps forward-looking brands like Grab, Tinder, and Tesco meet the real-time needs of their customers.
Live customer data;Rich user and company profiles;Real-time customer segments;Email and in-app messages;Auto-messages based on time or behavior;Custom email templates;Rich, personalized message composer;Performance metrics;Event tracking;A/B testing;Web & mobile compatibility;APIs and webhooks	Messaging - Deliver messages across multiple channels and increase relevancy by coordinating with in-app content.; Automation - Respond to in-app activities at scale during every stage of the customer journey.; App Editing - Take full control of your app experience without developer resources or App Store resubmissions.; Personalization - Unlock the power of mobile with context and personalization enabled by a rich user profile.; A/B Testing - Test everything, in and out of your app, from mobile messaging to UI content.; Analytics - Collect a real-time understanding of user activity with insights designed to drive marketing action.
Statistics
Stacks 6.7K	Stacks 42
Followers 3.2K	Followers 41
Votes 604	Votes 0
Pros & Cons
Pros 169 Know who your users are 115 Auto-messaging 107 In-app messaging as well as email 88 Customer support 68 Usage tracking Cons 7 Changes pricing model all the time	No community feedback yet
Integrations
Stripe Zendesk Zapier Segment Salesforce Sales Cloud Mailchimp GitHub Slack HipChat	Segment Marketo Branch Metrics

What are some alternatives to Intercom, Leanplum?

Customer.io

Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.

Pimcore

It is a software vendor for free and open-source customer experience management, digital asset management, product information management, multi-channel publishing and e-commerce software.

Amazon A/B Testing

Run A/B Tests on the fly without writing client-side code or redeploying your app.

Taplytics

Taplytics is a mobile A/B testing service for native apps. By integrating our small SDK in you app, you can run experiments and deploy them to your users without requiring an App Store Update

Vero

Vero is an event-driven email marketing platform for engineering, marketing, and product teams - it gives you the visibility and clarity to help you collaborate and move faster in designing and sending emails using real-time customer data.

saastoast

Saastoast sends real-time push notifications for key SaaS events, trial signups, upgrades, feature usage, churn risks, and more, keeping founders motivated and customer-centric by showing momentum as it happens.

Tidio

It is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community.

Arise

Arise integrates seamlessly with your app. Arise's SDK for iOS, Android and PhoneGap will never slow down your app.

Autosend

Turn trial users into paid users & inactive users into engaged users with targeted, behavior-driven lifecycle messaging.

SendroAI

SendroAI is an AI-powered email marketing platform designed for inside sales and SDR teams. It enables businesses to scale personalized outreach with intelligent automation. From A–Z email testing and multilingual campaigns to AI-driven research and self-learning algorithms, SendroAI ensures every message resonates with your prospect. The platform delivers real-time analytics, adaptive sequencing, and campaign intelligence to help teams send 20–100 hyper-personalized emails daily—without losing the human touch.