MailChimp vs Zoho Mail: What are the differences?

**Introduction:**
Key differences between MailChimp and Zoho Mail are highlighted below:

1. **Functionality**:
MailChimp is primarily an email marketing service that focuses on creating, sending, and tracking email campaigns. On the other hand, Zoho Mail is a full-fledged email hosting service that also offers features like calendar, contacts, and task management, making it a comprehensive communication solution.

2. **Customization**:
MailChimp provides extensive customization options for email templates, designs, and automation workflows to create personalized campaigns. In contrast, Zoho Mail offers customization options primarily for email signatures, filters, and folder organization within the email client.

3. **Pricing Structure**:
MailChimp follows a pay-as-you-go pricing structure based on the number of subscribers, emails sent, and additional features required. Zoho Mail offers a subscription-based pricing plan that includes email hosting along with other office productivity tools, such as Zoho Docs and Zoho CRM.

4. **Integration Capabilities**:
MailChimp integrates with a wide range of third-party applications and tools, such as e-commerce platforms, CRM software, and social media platforms, to streamline marketing efforts. Zoho Mail also provides integrations but focuses more on connecting with other Zoho applications for a seamless workflow.

5. **User Interface**:
MailChimp features a user-friendly interface with drag-and-drop functionalities for designing email campaigns, making it easy for marketers to create visually appealing content. Zoho Mail, on the other hand, offers a clean and intuitive interface for efficient email management, emphasizing productivity and organizational tools.

6. **Customer Support**:
MailChimp offers support through email, chat, and an extensive knowledge base, with higher-tier plans providing priority customer service. In comparison, Zoho Mail provides customer support through email, phone, and live chat, with dedicated assistance for setup and technical issues included in the subscription.

In Summary, MailChimp focuses on email marketing functionality and customization, while Zoho Mail offers a comprehensive email hosting solution with integrated productivity tools and a subscription-based pricing model.