Alternatives to Pingdom

I've used more and more of New Relic Insights here in my work at Kong. New Relic Insights is a "time series event database as a service" with a super-easy API for inserting custom events, and a flexible query language for building visualization widgets and dashboards.

I'm a big fan of New Relic Insights when I have data I know I need to analyze, but perhaps I'm not exactly sure how I want to analyze it in the future. For example, at Kong we recently wanted to get some understanding of our open source community's activity on our GitHub repos. I was able to quickly configure GitHub to send webhooks to Zapier , which in turn posted the JSON to New Relic Insights.

Insights is schema-less and configuration-less - just start posting JSON key value pairs, then start querying your data.

Within minutes, data was flowing from GitHub to Insights, and I was building widgets on my Insights dashboard to help my colleagues visualize the activity of our open source community.

#GitHubAnalytics #OpenSourceCommunityAnalytics #CommunityAnalytics #RepoAnalytics

Back in 2014, I was given an opportunity to re-architect SmartZip Analytics platform, and flagship product: SmartTargeting. This is a SaaS software helping real estate professionals keeping up with their prospects and leads in a given neighborhood/territory, finding out (thanks to predictive analytics) who's the most likely to list/sell their home, and running cross-channel marketing automation against them: direct mail, online ads, email... The company also does provide Data APIs to Enterprise customers.

I had inherited years and years of technical debt and I knew things had to change radically. The first enabler to this was to make use of the cloud and go with AWS, so we would stop re-inventing the wheel, and build around managed/scalable services.

For the SaaS product, we kept on working with Rails as this was what my team had the most knowledge in. We've however broken up the monolith and decoupled the front-end application from the backend thanks to the use of Rails API so we'd get independently scalable micro-services from now on.

Our various applications could now be deployed using AWS Elastic Beanstalk so we wouldn't waste any more efforts writing time-consuming Capistrano deployment scripts for instance. Combined with Docker so our application would run within its own container, independently from the underlying host configuration.

Storage-wise, we went with Amazon S3 and ditched any pre-existing local or network storage people used to deal with in our legacy systems. On the database side: Amazon RDS / MySQL initially. Ultimately migrated to Amazon RDS for Aurora / MySQL when it got released. Once again, here you need a managed service your cloud provider handles for you.

Future improvements / technology decisions included:

Caching: Amazon ElastiCache / Memcached CDN: Amazon CloudFront Systems Integration: Segment / Zapier Data-warehousing: Amazon Redshift BI: Amazon Quicksight / Superset Search: Elasticsearch / Amazon Elasticsearch Service / Algolia Monitoring: New Relic

As our usage grows, patterns changed, and/or our business needs evolved, my role as Engineering Manager then Director of Engineering was also to ensure my team kept on learning and innovating, while delivering on business value.

One of these innovations was to get ourselves into Serverless : Adopting AWS Lambda was a big step forward. At the time, only available for Node.js (Not Ruby ) but a great way to handle cost efficiency, unpredictable traffic, sudden bursts of traffic... Ultimately you want the whole chain of services involved in a call to be serverless, and that's when we've started leveraging Amazon DynamoDB on these projects so they'd be fully scalable.

I chose Sqreen because it provides an out-of-the-box Security as a Service solution to protect my customer data. I get full visibility over my application security in real-time and I reduce my risk against the most common threats. My customers are happy and I don't need to spend any engineering resources or time on this. We're only alerted when our attention is required and the data that is provided helps engineering teams easily remediate vulnerabilities. The platform grows with us and will allow us to have all the right tools in place when our first security engineer joins the company. Advanced security protections against business logic threats can then be implemented.

Installation was super easy on my Node.js and Ruby apps. But Sqreen also supports Python , Java , PHP and soon Go .

It integrates well with the tools I'm using every day Slack , PagerDuty and more.

Our primary source of monitoring and alerting is Datadog. We’ve got prebuilt dashboards for every scenario and integration with PagerDuty to manage routing any alerts. We’ve definitely scaled past the point where managing dashboards is easy, but we haven’t had time to invest in using features like Anomaly Detection. We’ve started using Honeycomb for some targeted debugging of complex production issues and we are liking what we’ve seen. We capture any unhandled exceptions with Rollbar and, if we realize one will keep happening, we quickly convert the metrics to point back to Datadog, to keep Rollbar as clean as possible.

We use Segment to consolidate all of our trackers, the most important of which goes to Amplitude to analyze user patterns. However, if we need a more consolidated view, we push all of our data to our own data warehouse running PostgreSQL; this is available for analytics and dashboard creation through Looker.

We just launched the Segment Config API (try it out for yourself here) — a set of public REST APIs that enable you to manage your Segment configuration. Behind the scenes the Config API is built with Go , GRPC and Envoy.

At Segment, we build new services in Go by default. The language is simple so new team members quickly ramp up on a codebase. The tool chain is fast so developers get immediate feedback when they break code, tests or integrations with other systems. The runtime is fast so it performs great at scale.

For the newest round of APIs we adopted the GRPC service #framework.

The Protocol Buffer service definition language makes it easy to design type-safe and consistent APIs, thanks to ecosystem tools like the Google API Design Guide for API standards, uber/prototool for formatting and linting .protos and lyft/protoc-gen-validate for defining field validations, and grpc-gateway for defining REST mapping.

With a well designed .proto, its easy to generate a Go server interface and a TypeScript client, providing type-safe RPC between languages.

For the API gateway and RPC we adopted the Envoy service proxy.

The internet-facing segmentapis.com endpoint is an Envoy front proxy that rate-limits and authenticates every request. It then transcodes a #REST / #JSON request to an upstream GRPC request. The upstream GRPC servers are running an Envoy sidecar configured for Datadog stats.

The result is API #security , #reliability and consistent #observability through Envoy configuration, not code.

We experimented with Swagger service definitions, but the spec is sprawling and the generated clients and server stubs leave a lot to be desired. GRPC and .proto and the Go implementation feels better designed and implemented. Thanks to the GRPC tooling and ecosystem you can generate Swagger from .protos, but it’s effectively impossible to go the other way.

Our primary source of monitoring and alerting is Datadog. We’ve got prebuilt dashboards for every scenario and integration with PagerDuty to manage routing any alerts. We’ve definitely scaled past the point where managing dashboards is easy, but we haven’t had time to invest in using features like Anomaly Detection. We’ve started using Honeycomb for some targeted debugging of complex production issues and we are liking what we’ve seen. We capture any unhandled exceptions with Rollbar and, if we realize one will keep happening, we quickly convert the metrics to point back to Datadog, to keep Rollbar as clean as possible.

We use Segment to consolidate all of our trackers, the most important of which goes to Amplitude to analyze user patterns. However, if we need a more consolidated view, we push all of our data to our own data warehouse running PostgreSQL; this is available for analytics and dashboard creation through Looker.

What are the comparisons and differences between StatusCake and Site24x7 Services?

Hi Folks,

I am trying to evaluate Site24x7 against AppDynamics, Dynatrace, and New Relic. Has anyone used Site24X7? If so, what are your opinions on the tool? I know that the license costs are very low compared to other tools in the market. Other than that, are there any major issues anyone has encountered using the tool itself?

What are the comparisons and differences between StatusCake and Site24x7 Services?