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Bugsnag vs Datadog: What are the differences?

Introduction

Bugsnag and Datadog are both popular tools used for monitoring and troubleshooting issues in software and applications. While they share some similarities, there are key differences between the two that set them apart.

  1. Real-time Error Monitoring: Bugsnag focuses primarily on error monitoring and provides real-time alerts when errors occur in your software. It allows you to debug and diagnose issues quickly, pinpointing the root cause of errors and providing detailed information about each occurrence. On the other hand, Datadog offers a broader monitoring solution that includes error monitoring along with infrastructure and application performance monitoring.

  2. Integration Capabilities: Bugsnag offers a wide range of integrations with popular development and collaboration tools, such as Jira, Slack, and GitHub. This allows teams to seamlessly incorporate Bugsnag into their existing workflow and enables efficient collaboration for issue resolution. Datadog also provides integrations with various tools and services, including cloud platforms and databases, making it suitable for monitoring diverse environments.

  3. Customizable Dashboards: Datadog offers highly customizable dashboards that allow you to visualize and analyze your application's performance metrics, infrastructure data, and other monitoring information. This flexibility enables you to create tailored views and reports that suit your specific requirements. Bugsnag, on the other hand, provides pre-built dashboards and reports focused on error monitoring, streamlining the process of identifying and resolving software issues.

  4. Log Management: While both Bugsnag and Datadog offer log management capabilities, they approach it differently. Bugsnag provides log ingestion and indexing, allowing you to search and analyze logs alongside error data. Datadog, on the other hand, offers more advanced log management features, including log collection, aggregation, and monitoring, which can be suitable for organizations with complex logging needs.

  5. AIOps and Machine Learning: Datadog incorporates AIOps (Artificial Intelligence for IT Operations) capabilities into its monitoring platform, utilizing machine learning to automate anomaly detection and provide intelligent insights. This can help identify unusual behavior, predict potential issues, and optimize system performance. Bugsnag does not have built-in machine learning capabilities for monitoring and issue detection.

  6. Pricing Model: Bugsnag offers a straightforward pricing model based on the number of error events per month. The cost scales with the volume of events captured. In contrast, Datadog's pricing is based on the metrics and logs ingested, allowing you to monitor a wide range of data sources but potentially leading to higher costs for large-scale deployments.

In summary, Bugsnag is focused specifically on real-time error monitoring and offers integrations and customizable dashboards tailored for this purpose. Datadog, on the other hand, provides a more comprehensive monitoring solution, including error monitoring along with infrastructure and application performance monitoring, log management, AIOps capabilities, and a flexible pricing model based on the data ingested.

Advice on Bugsnag and Datadog
Farzeem Diamond Jiwani
Software Engineer at IVP · | 8 upvotes · 1.5M views
Needs advice
on
AppDynamicsAppDynamicsDatadogDatadog
and
DynatraceDynatrace

Hey there! We are looking at Datadog, Dynatrace, AppDynamics, and New Relic as options for our web application monitoring.

Current Environment: .NET Core Web app hosted on Microsoft IIS

Future Environment: Web app will be hosted on Microsoft Azure

Tech Stacks: IIS, RabbitMQ, Redis, Microsoft SQL Server

Requirement: Infra Monitoring, APM, Real - User Monitoring (User activity monitoring i.e., time spent on a page, most active page, etc.), Service Tracing, Root Cause Analysis, and Centralized Log Management.

Please advise on the above. Thanks!

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Needs advice
on
DatadogDatadogNew RelicNew Relic
and
SysdigSysdig

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

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Replies (3)
Recommends
on
DatadogDatadog

Can't say anything to Sysdig. I clearly prefer Datadog as

  • they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
  • easy to code (python) agent plugins / api for own metrics
  • brillant dashboarding / alarms with many customization options
  • pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)

IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.

Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!

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Maik Schröder
Recommends
on
InstanaInstana

Hi Medeti,

you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.

As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/

We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/

Let me know if you need anything on top.

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Attila Fulop
Management Advisor at artkonekt · | 2 upvotes · 342.8K views

I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.

NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup

https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/new-relic-one-pricing-billing

I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.

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Decisions about Bugsnag and Datadog
Attila Fulop

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

  • The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
  • The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
  • The UI of Datadog is more compact and my experience is smoother.
  • The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
  • The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

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Benoit Larroque
Principal Engineer at Sqreen · | 4 upvotes · 440.6K views

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

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Pros of Bugsnag
Pros of Datadog
  • 45
    Lots of 3rd party integrations
  • 42
    Really reliable
  • 37
    Includes a free plan
  • 25
    No usage or rate limits
  • 23
    Design
  • 21
    Slack integration
  • 21
    Responsive support
  • 19
    Free tier
  • 11
    Unlimited
  • 6
    No Rate
  • 5
    Email notifications
  • 3
    Great customer support
  • 3
    React Native
  • 3
    Integrates well with Laravel
  • 3
    Reliable, great UI and insights, used for all our apps
  • 139
    Monitoring for many apps (databases, web servers, etc)
  • 107
    Easy setup
  • 87
    Powerful ui
  • 84
    Powerful integrations
  • 70
    Great value
  • 54
    Great visualization
  • 46
    Events + metrics = clarity
  • 41
    Notifications
  • 41
    Custom metrics
  • 39
    Flexibility
  • 19
    Free & paid plans
  • 16
    Great customer support
  • 15
    Makes my life easier
  • 10
    Adapts automatically as i scale up
  • 9
    Easy setup and plugins
  • 8
    Super easy and powerful
  • 7
    AWS support
  • 7
    In-context collaboration
  • 6
    Rich in features
  • 5
    Docker support
  • 4
    Cost
  • 4
    Full visibility of applications
  • 4
    Monitor almost everything
  • 4
    Cute logo
  • 4
    Automation tools
  • 4
    Source control and bug tracking
  • 4
    Simple, powerful, great for infra
  • 4
    Easy to Analyze
  • 4
    Best than others
  • 3
    Best in the field
  • 3
    Expensive
  • 3
    Good for Startups
  • 3
    Free setup
  • 2
    APM

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Cons of Bugsnag
Cons of Datadog
  • 2
    Error grouping doesn't always work
  • 2
    Bad billing model
  • 20
    Expensive
  • 4
    No errors exception tracking
  • 2
    External Network Goes Down You Wont Be Logging
  • 1
    Complicated

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What is Bugsnag?

Bugsnag captures errors from your web, mobile and back-end applications, providing instant visibility into user impact. Diagnostic data and tools are included to help your team prioritize, debug and fix exceptions fast.

What is Datadog?

Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!

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What companies use Datadog?
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