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Hey there! We are looking at Datadog, Dynatrace, AppDynamics, and New Relic as options for our web application monitoring.
Current Environment: .NET Core Web app hosted on Microsoft IIS
Future Environment: Web app will be hosted on Microsoft Azure
Tech Stacks: IIS, RabbitMQ, Redis, Microsoft SQL Server
Requirement: Infra Monitoring, APM, Real - User Monitoring (User activity monitoring i.e., time spent on a page, most active page, etc.), Service Tracing, Root Cause Analysis, and Centralized Log Management.
Please advise on the above. Thanks!
We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.
We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.
We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.
You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?
DatadogCan't say anything to Sysdig. I clearly prefer Datadog as
- they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
- easy to code (python) agent plugins / api for own metrics
- brillant dashboarding / alarms with many customization options
- pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)
IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.
Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!
InstanaHi Medeti,
you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.
As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/
We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/
Let me know if you need anything on top.
I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.
NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup
I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.
Coming from a Ruby background, we've been users of New Relic for quite some time. When we adopted Elixir, the New Relic integration was young and missing essential features, so we gave AppSignal a try. It worked for quite some time, we even implemented a :telemetry reporter for AppSignal . But it was difficult to correlate data in two monitoring solutions, New Relic was undergoing a UI overhaul which made it difficult to use, and AppSignal was missing the flexibility we needed. We had some fans of Datadog, so we gave it a try and it worked out perfectly. Datadog works great with Ruby , Elixir , JavaScript , and has powerful features our engineers love to use (notebooks, dashboards, very flexible alerting). Cherry on top - thanks to the Datadog Terraform provider everything is written as code, allowing us to collaborate on our Datadog setup.
I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.
In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.
The reasons why we chose Datadog over NewRelic were:
- The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
- The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
- The UI of Datadog is more compact and my experience is smoother.
- The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
- The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.
Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.
I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).
The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight
NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon
Pros of Datadog
- Monitoring for many apps (databases, web servers, etc)135
- Easy setup106
- Powerful ui86
- Powerful integrations82
- Great value69
- Great visualization53
- Events + metrics = clarity45
- Custom metrics40
- Notifications40
- Flexibility38
- Free & paid plans18
- Great customer support15
- Makes my life easier14
- Adapts automatically as i scale up9
- Easy setup and plugins8
- Super easy and powerful7
- AWS support6
- In-context collaboration6
- Rich in features5
- Docker support4
- Cost4
- Automation tools3
- Source control and bug tracking3
- Simple, powerful, great for infra3
- Cute logo3
- Expensive3
- Easy to Analyze3
- Full visibility of applications3
- Monitor almost everything3
- Best than others3
- Good for Startups2
- Free setup2
- Best in the field2
- APM1
Pros of New Relic
- Easy setup415
- Really powerful344
- Awesome visualization244
- Ease of use194
- Great ui151
- Free tier107
- Great tool for insights80
- Heroku Integration66
- Market leader55
- Peace of mind49
- Push notifications21
- Email notifications20
- Heroku Add-on17
- Error Detection and Alerting16
- Multiple language support12
- SQL Analysis11
- Server Resources Monitoring11
- Transaction Tracing9
- Apdex Scores8
- Azure Add-on8
- Analysis of CPU, Disk, Memory, and Network7
- Detailed reports6
- Performance of External Services6
- Error Analysis6
- Application Availability Monitoring and Alerting6
- Application Response Times6
- JVM Performance Analyzer (Java)5
- Most Time Consuming Transactions5
- Browser Transaction Tracing4
- Top Database Operations4
- Easy to use4
- Application Map3
- Pagoda Box integration3
- Custom Dashboards3
- Weekly Performance Email3
- Easy visibility2
- App Speed Index2
- Easy to setup2
- Background Jobs Transaction Analysis2
- Real User Monitoring Overview1
- Worst Transactions by User Dissatisfaction1
- Metric Data Resolution1
- Metric Data Retention1
- Team Collaboration Tools1
- Rails integration1
- Super Expensive1
- Incident Detection and Alerting1
- Free1
- Time Comparisons1
- Best of the best, what more can you ask for1
- Best monitoring on the market1
- Access to Performance Data API1
- Real User Monitoring Analysis and Breakdown1
- Exceptions0
Pros of SignalFx
- High cardinality5
- Scalability5
- World class customer support4
- Easy to install4
- Fastest alerts4
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Cons of Datadog
- Expensive17
- No errors exception tracking4
- External Network Goes Down You Wont Be Logging2
- Complicated1
Cons of New Relic
- Pricing model doesn't suit microservices19
- UI isn't great10
- Expensive7
- Visualizations aren't very helpful7
- Hard to understand why things in your app are breaking5
Cons of SignalFx
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