BulkSMS vs MessageBird

Overview

BulkSMS

Stacks14

Followers35

Votes3

MessageBird

Stacks78

Followers132

Votes4

BulkSMS vs MessageBird: What are the differences?

Introduction: BulkSMS and MessageBird are both popular global messaging services that provide businesses with SMS messaging solutions to reach their customers effectively.

Customer reach and coverage: BulkSMS has extensive coverage in over 200 countries worldwide, providing businesses with the ability to reach customers globally. On the other hand, MessageBird boasts direct connections with over 240 countries, giving businesses an even broader reach and coverage for their SMS messaging needs.
Messaging channels: BulkSMS primarily focuses on SMS messaging services for businesses, offering features such as bulk messaging, two-way messaging, and SMS API integration. In contrast, MessageBird provides a more comprehensive communication platform that includes features like Voice, Email, and Chat in addition to SMS, giving businesses a wider range of messaging channels to engage with their customers.
Pricing structure: BulkSMS offers a pay-as-you-go pricing model, where businesses only pay for the messages they send without any subscription fees. MessageBird, on the other hand, offers various pricing plans based on the number of monthly active users, providing businesses with flexibility but potentially resulting in higher costs for larger businesses with a high volume of messages.
Service reliability and uptime: BulkSMS guarantees high service reliability and uptime for businesses, ensuring that messages are delivered efficiently and without delay. MessageBird also emphasizes service reliability but goes a step further by offering a 99.95% uptime SLA (Service Level Agreement) to businesses, providing a higher level of assurance for message delivery.
Integration capabilities: BulkSMS offers a range of integration options with popular CRM systems, email platforms, and web applications to streamline SMS messaging for businesses. MessageBird provides advanced integration capabilities through its extensive API documentation and developer tools, enabling businesses to easily integrate their messaging services with various third-party applications and systems.
Customer support: BulkSMS provides customer support through email and phone channels, offering assistance to businesses in resolving any issues or queries related to their messaging services. On the other hand, MessageBird offers comprehensive 24/7 customer support via email, phone, and live chat, ensuring that businesses receive timely and efficient assistance whenever needed.

In Summary, BulkSMS and MessageBird differ in their global coverage, messaging channels, pricing structure, service reliability, integration capabilities, and customer support, catering to the diverse needs of businesses in the realm of SMS messaging solutions.

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Advice on BulkSMS, MessageBird

Finch

Ops at SLS

Jul 23, 2020

Needs adviceon

Salesforce Sales Cloud

Salesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

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Detailed Comparison

BulkSMS	MessageBird
BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communication services. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.	At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.
All submissions are made using simple query parameters.;Send and receive text messages globally – view our SMS coverage table.;Reliable, proven high-volume platform, running on redundant, high availability hardware.;Receive reply messages from phones (two-way SMS), without needing dedicated numbers or any extra effort on your part.;View detailed reports of all messages sent. Messages sent or received via APIs appear with the rest of your message history.;Mobile Originating (MO) reply messages and delivery reports (status reports) are pushed to a URL of your choice.;Language-neutral: being HTTP-based, integration is possible from almost any language (PHP, C#, Java, Perl, etc.);Unicode SMS support (70 characters in length).;Concatenated message support (messages longer than 160 characters).;Support for binary messages (WAP Push, vCards, etc.)	<b>SMS API</b>: Carrier Route Optimization, Auto Concatenation, Global Compliance Engine, Alphanumeric Sender ID, Two-Way Messaging Enabled, Real-Time Reporting; <b>Voice API</b>: Cloud IVR, Number Masking, TTS, Transcriptions, Call Recording & Transfer, Custom Caller ID, Real-Time Reporting; <b>Programmable Conversations API</b>: Contact Data Enrichment, Message Channel Fallback, Merging OTT Channels, Omni-Channel API; <b>Verify API</b>: Pin Generation, Delivery (Flash, SMS, TTS); <b>Flow Builder</b>: No-code solution, Drag and drop, Templates, Cross-Channel functionalities;
Statistics
Stacks 14	Stacks 78
Followers 35	Followers 132
Votes 3	Votes 4
Pros & Cons
Pros 3 Easy setup	Pros 1 Powerful 1 Low Cost of entry 1 Quality 1 User friendly
Integrations
No integrations available	Magento Front Smooch Zapier IFTTT Zendesk

What are some alternatives to BulkSMS, MessageBird?

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

MessageMedia

It is a business mobile messaging service provider that enables businesses of all sizes and industries to deliver and manage SMS text messages from PC, web, email or API.

Kloud 7: Business Communications. VoIP. Business Phones. Contact Center. Unified Communications Platform.

Kloud 7 is a business communications service provider that offers tailored solutions for businesses to grow faster.

Enterprise SMS Gateway Software & CPaaS Platform

TeleOSS provides high-throughput SMS gateway software, SMPP/SIGTRAN support, and global messaging solutions.

SMSS.BIZ

Get free SMS verification codes for online accounts or rent a private number for enhanced privacy. Worldwide coverage including USA, UK, Canada, and more. Secure, reliable, and easy to use.

Related Comparisons

BulkSMS vs MessageBird: What are the differences?

Introduction: BulkSMS and MessageBird are both popular global messaging services that provide businesses with SMS messaging solutions to reach their customers effectively.

Customer reach and coverage: BulkSMS has extensive coverage in over 200 countries worldwide, providing businesses with the ability to reach customers globally. On the other hand, MessageBird boasts direct connections with over 240 countries, giving businesses an even broader reach and coverage for their SMS messaging needs.
Messaging channels: BulkSMS primarily focuses on SMS messaging services for businesses, offering features such as bulk messaging, two-way messaging, and SMS API integration. In contrast, MessageBird provides a more comprehensive communication platform that includes features like Voice, Email, and Chat in addition to SMS, giving businesses a wider range of messaging channels to engage with their customers.
Pricing structure: BulkSMS offers a pay-as-you-go pricing model, where businesses only pay for the messages they send without any subscription fees. MessageBird, on the other hand, offers various pricing plans based on the number of monthly active users, providing businesses with flexibility but potentially resulting in higher costs for larger businesses with a high volume of messages.
Service reliability and uptime: BulkSMS guarantees high service reliability and uptime for businesses, ensuring that messages are delivered efficiently and without delay. MessageBird also emphasizes service reliability but goes a step further by offering a 99.95% uptime SLA (Service Level Agreement) to businesses, providing a higher level of assurance for message delivery.
Integration capabilities: BulkSMS offers a range of integration options with popular CRM systems, email platforms, and web applications to streamline SMS messaging for businesses. MessageBird provides advanced integration capabilities through its extensive API documentation and developer tools, enabling businesses to easily integrate their messaging services with various third-party applications and systems.
Customer support: BulkSMS provides customer support through email and phone channels, offering assistance to businesses in resolving any issues or queries related to their messaging services. On the other hand, MessageBird offers comprehensive 24/7 customer support via email, phone, and live chat, ensuring that businesses receive timely and efficient assistance whenever needed.

BulkSMS vs MessageBird

Overview