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  5. Chaskiq vs Cisco SNTC

Chaskiq vs Cisco SNTC

OverviewComparisonAlternatives

Overview

Chaskiq
Chaskiq
Stacks6
Followers30
Votes0
GitHub Stars3.4K
Forks488
Cisco SNTC
Cisco SNTC
Stacks0
Followers0
Votes0

Cisco SNTC vs Chaskiq: What are the differences?

Developers describe Cisco SNTC as "Get access to Cisco's Technical Assistance Center (TAC) for device-level support". With Cisco Smart Net Total Care™ Service, your customers get access to Cisco's Technical Assistance Center (TAC) for device-level support, plus they're entitled to smart capabilities that reduce risk, help resolve problems faster, and increase operational efficiency. On the other hand, Chaskiq is detailed as "An open source alternative to Intercom, Drift and others". It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.

Cisco SNTC and Chaskiq belong to "Customer Support Chat" category of the tech stack.

Chaskiq is an open source tool with 739 GitHub stars and 77 GitHub forks. Here's a link to Chaskiq's open source repository on GitHub.

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Detailed Comparison

Chaskiq
Chaskiq
Cisco SNTC
Cisco SNTC

It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.

With Cisco Smart Net Total Care™ Service, your customers get access to Cisco's Technical Assistance Center (TAC) for device-level support, plus they're entitled to smart capabilities that reduce risk, help resolve problems faster, and increase operational efficiency.

Customer Segment Filters with custom attributes support; Web Messenger embed; Agent's conversation routing; Text chat with customizable content blocks support; Video Calls !; Triggerable conversational bots; Mailing campaigns; Onboarding tours; API integrations - Whatsapp / Twitter DM / Slack / Calendly / Zoom and more!; CRM integration - Pipedrive supported; Webhooks; Help Center system with multilanguage support; API support - consumible via GrapqhQL with Oauth authorization; Quick replies (as canned responses); To learn more about the philosophy and goals of the project, visit chaskiq.io.
-
Statistics
GitHub Stars
3.4K
GitHub Stars
-
GitHub Forks
488
GitHub Forks
-
Stacks
6
Stacks
0
Followers
30
Followers
0
Votes
0
Votes
0
Integrations
PostgreSQL
PostgreSQL
Redis
Redis
Calendly
Calendly
Zoom
Zoom
Slack
Slack
Ruby
Ruby
Ubuntu
Ubuntu
macOS
macOS
Windows
Windows
Pipedrive
Pipedrive
No integrations available

What are some alternatives to Chaskiq, Cisco SNTC?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Get Satisfaction

Get Satisfaction

Get Satisfaction helps companies build better relationships with their customers and prospects

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

QuickReply.ai

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

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