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Chatwoot
Chatwoot

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Talkus
Talkus

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7
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Talkus vs Chatwoot: What are the differences?

Developers describe Talkus as "Your help desk. In Slack". With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS. On the other hand, Chatwoot is detailed as "Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat". It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

Talkus and Chatwoot can be primarily classified as "Customer Support Chat" tools.

Some of the features offered by Talkus are:

  • 100% integrated with Slack, no need to leave Slack to handle all your support
  • Handle live chat for your website, email, sms, phone, FAQ
  • 100% customisable.

On the other hand, Chatwoot provides the following key features:

  • Real-time Reporting
  • Automatic agent assignment
  • Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.
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What is Chatwoot?

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

What is Talkus?

With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS.
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            tawk.to
            It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
            LiveChat
            LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
            Zopim
            Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
            Olark
            Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
            Drift
            Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
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