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  5. Chatwoot vs tawk.to

Chatwoot vs tawk.to

OverviewComparisonAlternatives

Overview

tawk.to
tawk.to
Stacks908
Followers87
Votes26
Chatwoot
Chatwoot
Stacks31
Followers57
Votes0
GitHub Stars25.9K
Forks5.7K

tawk.to vs Chatwoot: What are the differences?

tawk.to: Lets you monitor and chat with visitors on your website or from a free customizable page. It is a live chat support & messaging application that focuses on successful communication between businesses and their customers; Chatwoot: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat. It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

tawk.to and Chatwoot can be categorized as "Customer Support Chat" tools.

Some of the features offered by tawk.to are:

  • Custom widget
  • Triggers
  • Chat history

On the other hand, Chatwoot provides the following key features:

  • Real-time Reporting
  • Automatic agent assignment
  • Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.

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Detailed Comparison

tawk.to
tawk.to
Chatwoot
Chatwoot

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

Custom widget;Triggers;Chat history;Shortcuts;Multiple agents;Aliases;Departments;Manage sites;Custom pages;Multi lingual;Desktop notifications;Sound settings;Attention bubble;Ban visitors
Real-time Reporting; Automatic agent assignment; Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.
Statistics
GitHub Stars
-
GitHub Stars
25.9K
GitHub Forks
-
GitHub Forks
5.7K
Stacks
908
Stacks
31
Followers
87
Followers
57
Votes
26
Votes
0
Pros & Cons
Pros
  • 10
    Easy setup
  • 9
    Free
  • 7
    Real time
No community feedback yet
Integrations
WordPress
WordPress
Weebly
Weebly
OpenCart
OpenCart
Magento
Magento
Shopify
Shopify
PrestaShop
PrestaShop
Squarespace
Squarespace
BigCommerce
BigCommerce
Wix
Wix
Joomla!
Joomla!
Windows
Windows
Ubuntu
Ubuntu
macOS
macOS

What are some alternatives to tawk.to, Chatwoot?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

SparrowDesk

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.

CTX- WhatsApp marketing

CTX- WhatsApp marketing

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.

Botxpert

Botxpert

Create an AI-powered chatbot with botxpert’s no-code platform. Automate support, sales & onboarding—no devs needed. 100 free credits

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