Cisco Unified Contact Center Express vs Ziwo
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Single platform for Calls & Messages. API Based with CRM Plugins. Connect Real, Virtual & Remote Agents with Phone Numbers in Every Country. | It provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers. |
Outbound Compaign;
Statistics;
Live KPI;
FCR;
Busylight;
Mobile App;
Call Whispering;
Call Tracking;
Call Masking | Agent and supervisor experience; Get insight on customer experience; Seamless omnichannel interactions |
Statistics | |
Stacks 4 | Stacks 5 |
Followers 7 | Followers 5 |
Votes 0 | Votes 0 |
Integrations | |
| No integrations available | |
What are some alternatives to Ziwo, Cisco Unified Contact Center Express?
Avaya
It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
Agent Zap
AI receptionist that answers calls 24/7, books appointments, and handles customer inquiries. Trusted by 2,500+ businesses across 11 industries. Try free today.
ID Cloud Call Center Software
Teckinfo is a leading call center software provider in India. We help businesses manage cloud call center with contact center technology. Contact us!
Emma AI
Emma is an intelligent Voice AI Agent that automates calls, scheduling, and customer support with natural, human-like conversations.
Beeslee AI Receptionist
An AI receptionist answers every call 24/7, books appointments, and never misses a lead. Zero setup. Works in minutes.
AI Receptionist for Business
AI receptionist that answers calls 24/7, books appointments, and handles customer inquiries. Trusted by 2,500+ businesses across 11 industries. Try free today.
Build AI voice agents that talk to customers and execute workflows in real time with UnleashX.
Deploy human-like AI voice agents to automate outbound sales and inbound support. UnleashX is a voice AI and workflow automation platform that lets businesses design, deploy, and scale AI agents capable of handling real phone conversations and executing actions across systems. Built for speed and reliability, UnleashX supports high-volume automated calling 24/7 across sales, support, and operations.
Ringzy
Is an AI answering service that answers business calls 24/7 using natural AI voices.
Kloud 7: Business Communications. VoIP. Business Phones. Contact Center. Unified Communications Platform.
Kloud 7 is a business communications service provider that offers tailored solutions for businesses to grow faster.
Droidal Voice AI Agent
Droidal Voice AI Agent automates scheduling, insurance verification, prior authorizations, and claim follow-ups. It handles payer calls, updates EHR/RCM systems in real time, and cuts manual work by 70%. HIPAA-compliant and built for healthcare RCM teams.
