Cuoral vs Qiscus
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Engage your customers from WhatsApp, LINE, Facebook Messenger & other popular social media messaging apps all from one centralised dashboard. | Helps businesses shift from reactive support to proactive engagement. Reduce silent churn, automate issue resolution, and turn feedback into insights - all in one AI-powered customer experience platform. |
Integrate messages from WhatsApp, Messenger, or Live Chat on web in a flash - no more time wasted;
Allocate incoming enquiries automatically to your CS agents - no more confusion in assigning tasks;
Set operational hours and automated replies to messages received outside office hours;
Set repeated messages as your template, increasing efficiency and accuracy in dealing with your customers;
Get valuable insights about your business' CS operations. Monitor your agents' performance and other important metrics | 1.Live Session Replays, 2.Real-Time Journey Insights, 3.Smart Escalation Hub, Features, Pricing |
Statistics | |
Stacks 2 | Stacks 0 |
Followers 2 | Followers 1 |
Votes 0 | Votes 1 |
Integrations | |
| No integrations available | |
What are some alternatives to Qiscus, Cuoral?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
LogRocket
LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Woopra
Woopra unites customer data from your company's web, mobile, email automation, product, and more, to build a single, complete profile for each user. This is the foundation for creating better customer experiences through optimization.
Respondly
Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient, and coordinated conversations, saves on communication costs, and ultimately results in consumer delight.
FullStory
FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
