StackShareStackShare
Follow on
StackShare

Discover and share technology stacks from companies around the world.

Follow on

© 2025 StackShare. All rights reserved.

Product

  • Stacks
  • Tools
  • Feed

Company

  • About
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  1. Stackups
  2. Business Tools
  3. Customer Support
  4. User Feedback As A Service
  5. FullStory vs RootCause

FullStory vs RootCause

OverviewComparisonAlternatives

Overview

FullStory
FullStory
Stacks288
Followers283
Votes33
RootCause
RootCause
Stacks1
Followers12
Votes0

FullStory vs RootCause: What are the differences?

FullStory: Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers; RootCause: Record, Replay and Reproduce JavaScript Errors. Fix website bugs in minutes. RootCause records user & browser activity and replays user sessions with the click of a Play button.

FullStory and RootCause can be categorized as "User Feedback as a Service" tools.

Share your Stack

Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.

View Docs
CLI (Node.js)
or
Manual

Detailed Comparison

FullStory
FullStory
RootCause
RootCause

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

Fix website bugs in minutes. RootCause records user & browser activity and replays user sessions with the click of a Play button.

Session Replay; Omnisearch; User Segmentation; Integrations; Session Notes; Shareable Session Links; Webhooks; Alerts; Data Export; User Trends; Event Funnels; Heatmaps; Dev Tools; Co-browsing; Frustration Signals; Dashboards; Watched Elements; Exclude Sensitive Data; Restrict by IPS, User Agent, or Location; Consent API; Custom Events; FS.Identify API; Delete Users; SAML Single Sign-on.
-
Statistics
Stacks
288
Stacks
1
Followers
283
Followers
12
Votes
33
Votes
0
Pros & Cons
Pros
  • 8
    See full user sessions
  • 5
    "Skip inactivity" during playback
  • 5
    Playback console errors as they happen
  • 5
    Speed up playback
  • 3
    Segment users based on actions
Cons
  • 2
    Expensive
  • 1
    We'll never get through all the sessions recorded
  • 1
    Doesn't integrate with our exception monitoring
  • 1
    If you're using it via Segment, it's all or nothing
No community feedback yet
Integrations
Pendo
Pendo
UserVoice
UserVoice
Intercom
Intercom
Google Analytics
Google Analytics
Mixpanel
Mixpanel
Zendesk
Zendesk
Slack
Slack
Segment
Segment
New Relic
New Relic
Google BigQuery
Google BigQuery
Jira
Jira
Slack
Slack
GitHub
GitHub
JavaScript
JavaScript

What are some alternatives to FullStory, RootCause?

LogRocket

LogRocket

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

Inspectlet

Inspectlet

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.

UserTesting

UserTesting

UserTesting provides on-demand usability testing. You create the test and we’ll get the testers. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave.

rrweb.io

rrweb.io

rrweb is an open source web session replay library, which provides easy-to-use APIs to record user's interactions and replay it remotely.

TheySaid

TheySaid

TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations. Popular use cases include onboarding, customer + employee experience, lost sales deals, product research, and more!

Ochat

Ochat

Tired of sugar-coated feedback that leaves you guessing? Ochat's 3-step magic—create a link, share it, chat anonymously—unlocks raw, real-time truths to fix your flops before they flop harder!

Microsoft Clarity

Microsoft Clarity

It is a cutting-edge behavioral analysis tool that helps you understand user interaction with your website. By using Clarity's robust analysis tools, you can enhance your website for your clients and your business.

Usabilla

Usabilla

It collects user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.

UsabilityHub

UsabilityHub

It is a remote user research platform that takes the guesswork out of design decisions by validating them with real users.

Iterate

Iterate

It is a modern survey tool built to help technology companies validate ideas, question assumptions, and understand the motivation behind their metrics.

Related Comparisons

Postman
Swagger UI

Postman vs Swagger UI

Mapbox
Google Maps

Google Maps vs Mapbox

Mapbox
Leaflet

Leaflet vs Mapbox vs OpenLayers

Twilio SendGrid
Mailgun

Mailgun vs Mandrill vs SendGrid

Runscope
Postman

Paw vs Postman vs Runscope