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Missive vs Helpwise: What are the differences?
Developers describe Missive as "It lets you manage Facebook, SMS and Twitter accounts from a single place". It is a fully fledged email client for team collaboration and manages your shared inbox, assign emails and chat. On the other hand, Helpwise is detailed as "Shared Inbox for Better Email Collaboration". It is a shared inbox for team emails like help@, jobs@, sales@ and so on. Say goodbye to email chaos & bring accountability around your team inboxes. With in-built collision detection and collaboration features, team members can easily share email load and reply to customer queries faster.
Missive and Helpwise can be primarily classified as "Team Inbox" tools.
Some of the features offered by Missive are:
- Shared inbox management
- Email assignment
- Shared labels, add a shared label to an email and all the team will see it
On the other hand, Helpwise provides the following key features:
- Email Collaboration
- Email tagging
- Email Assignment