Intercom vs Tiledesk
Overview
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Detailed Comparison
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. | It offers an omni-channel live chat and AI-powered chatbots to generate more leads for your business and/or delight your customers with advanced customer service. |
Live customer data;Rich user and company profiles;Real-time customer segments;Email and in-app messages;Auto-messages based on time or behavior;Custom email templates;Rich, personalized message composer;Performance metrics;Event tracking;A/B testing;Web & mobile compatibility;APIs and webhooks | Live chat widget;
Chatbot;
Team inbox;
Triggers;
Canned responses;
Private notes;
Knowledge base;
Routing/assign;
Analytics;
User ratings;
Ticketing |
Statistics | |
Stacks 6.7K | Stacks 4 |
Followers 3.2K | Followers 0 |
Votes 604 | Votes 0 |
Pros & Cons | |
Pros
Cons
| No community feedback yet |
Integrations | |
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