Intercom vs Userback
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. | It is the best way to get high quality visual feedback in real time. Improve customer feedback, UAT and bug tracking with screenshots, comments and more. |
Live customer data;Rich user and company profiles;Real-time customer segments;Email and in-app messages;Auto-messages based on time or behavior;Custom email templates;Rich, personalized message composer;Performance metrics;Event tracking;A/B testing;Web & mobile compatibility;APIs and webhooks | Get visual feedback on any web page; Give customers a voice with video feedback; Instantly turn your design into a dynamic canvas ready for feedback; Enhance feedback with comments |
Statistics | |
Stacks 6.7K | Stacks 3 |
Followers 3.2K | Followers 1 |
Votes 604 | Votes 0 |
Pros & Cons | |
Pros
Cons
| No community feedback yet |
Integrations | |
What are some alternatives to Intercom, Userback?
InVision
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Customer.io
Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.
Doorbell.io
Free service which enables you to easily gather in-app user feedback, on websites, iOS apps, and Android apps.
Pimcore
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Usersnap
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Vero
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saastoast
Saastoast sends real-time push notifications for key SaaS events, trial signups, upgrades, feature usage, churn risks, and more, keeping founders motivated and customer-centric by showing momentum as it happens.
Tidio
It is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community.
WebEngage
WebEngage is a customer engagement Saas. It enables gathering of relevant customer data through feedback and survey. It also enables notification of services and discounts to the market. WebEngage offers solution for personalized real time marketing, customer insights, instantaneous feedback and personalized marketing
Autosend
Turn trial users into paid users & inactive users into engaged users with targeted, behavior-driven lifecycle messaging.
