tawk.to vs Papercups Comparison | StackShare | StackShare

Papercups vs tawk.to

Overview

tawk.to

Stacks913

Followers87

Votes26

Papercups

Stacks3

Followers6

Votes0

GitHub Stars5.9K

Forks557

Papercups vs tawk.to: What are the differences?

Papercups: Open source live customer chat. It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging; tawk.to: Lets you monitor and chat with visitors on your website or from a free customizable page. It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Papercups and tawk.to belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by Papercups are:

Chat directly with your users
Highly customizable widget
Integrate with your favorite tools

On the other hand, tawk.to provides the following key features:

Custom widget
Triggers
Chat history

Detailed Comparison

tawk.to	Papercups
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.	It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging.
Custom widget;Triggers;Chat history;Shortcuts;Multiple agents;Aliases;Departments;Manage sites;Custom pages;Multi lingual;Desktop notifications;Sound settings;Attention bubble;Ban visitors	Chat directly with your users; Highly customizable widget; Integrate with your favorite tools; Personalized support
Statistics
GitHub Stars -	GitHub Stars 5.9K
GitHub Forks -	GitHub Forks 557
Stacks 913	Stacks 3
Followers 87	Followers 6
Votes 26	Votes 0
Pros & Cons
Pros 10 Easy setup 9 Free 7 Real time	No community feedback yet
Integrations
WordPress Weebly OpenCart Magento Shopify PrestaShop Squarespace BigCommerce Wix Joomla!	Slack Mailgun Gmail

What are some alternatives to tawk.to, Papercups?

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

Drift

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Chatwoot

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.