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Papercups vs tawk.to: What are the differences?
Papercups: Open source live customer chat. It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging; tawk.to: Lets you monitor and chat with visitors on your website or from a free customizable page. It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Papercups and tawk.to belong to "Customer Support Chat" category of the tech stack.
Some of the features offered by Papercups are:
- Chat directly with your users
- Highly customizable widget
- Integrate with your favorite tools
On the other hand, tawk.to provides the following key features:
- Custom widget
- Triggers
- Chat history
Pros of Papercups
Pros of tawk.to
- Easy setup10
- Free9
- Real time7