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  5. Prodsight vs Usabilla

Prodsight vs Usabilla

OverviewComparisonAlternatives

Overview

Usabilla
Usabilla
Stacks39
Followers8
Votes0
Prodsight
Prodsight
Stacks0
Followers1
Votes0

Usabilla vs Prodsight: What are the differences?

Usabilla: Empowering organizations to become truly customer-centric by listening to what consumers need. It collects user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions; Prodsight: Customer feedback insights with zero tagging. It automatically tags your customer conversations and analyzes them for sentiment so you can identify the most important issues and improve your product. It directly integrates and aggregates customers feedback from popular tools and services like Intercom, Zendesk, App Store, Play Store, Trustpilot, Zapier and many others.

Usabilla can be classified as a tool in the "Heatmap Analytics" category, while Prodsight is grouped under "User Feedback as a Service".

Some of the features offered by Usabilla are:

  • Custom feedback forms
  • Screenshot functionality
  • In-page feedback

On the other hand, Prodsight provides the following key features:

  • Text Analytics
  • Automated Feedback Tagging
  • Sentiment Analysis

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Detailed Comparison

Usabilla
Usabilla
Prodsight
Prodsight

It collects user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.

It automatically tags your customer conversations and analyzes them for sentiment so you can identify the most important issues and improve your product. It directly integrates and aggregates customers feedback from popular tools and services like Intercom, Zendesk, App Store, Play Store, Trustpilot, Zapier and many others.

Custom feedback forms; Screenshot functionality; In-page feedback; Multiple types of customizable surveys
Text Analytics; Automated Feedback Tagging; Sentiment Analysis; Natural Language Processing; Qualitative Research; Review Analysis; Survey Analysis; Support Ticket Analysis
Statistics
Stacks
39
Stacks
0
Followers
8
Followers
1
Votes
0
Votes
0
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
PHP
PHP
Slack
Slack
Zapier
Zapier
SurveyMonkey
SurveyMonkey
Zendesk
Zendesk
Zapier
Zapier
Intercom
Intercom
Jira Service Desk
Jira Service Desk
FreshDesk
FreshDesk

What are some alternatives to Usabilla, Prodsight?

LogRocket

LogRocket

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

Smartlook

Smartlook

Smartlook is a qualitative analytics solution for iOS and Android apps. Understand how users interact with your app — watch recordings, track events, and build conversion funnels.

FullStory

FullStory

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

Crazy Egg

Crazy Egg

Crazy Egg gives you the competitive advantage to improve your website in a heartbeat without the high costs.

Inspectlet

Inspectlet

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.

UserTesting

UserTesting

UserTesting provides on-demand usability testing. You create the test and we’ll get the testers. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave.

Appsee

Appsee

Appsee is the leader in qualitative mobile app analytics, utilizing user session recordings and touch heatmaps to uncover UI & UX issues, and achieve ambitious app KPIs.

rrweb.io

rrweb.io

rrweb is an open source web session replay library, which provides easy-to-use APIs to record user's interactions and replay it remotely.

Rybbit

Rybbit

Next-gen, open source, lightweight, cookieless web & product analytics for everyone — GDPR/CCPA compliant.

Fragmatic

Fragmatic

Fragmatic is an AI-assisted web-personalization platform that turns visitor data into real-time experiences—measurable, explainable, and marketer-controlled

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