SurveyMonkey vs SurveyPlanet: What are the differences?

Introduction:

In this article, we will discuss the key differences between SurveyMonkey and SurveyPlanet, two popular online survey platforms. Markdown code will be used to format the content for website use.

1. Cost: One of the main differences between SurveyMonkey and SurveyPlanet lies in their pricing structures. SurveyMonkey offers a range of pricing plans, starting from a basic free plan with limited features to different paid plans with additional functionalities. On the other hand, SurveyPlanet provides a totally free service, allowing users to create and distribute surveys without any cost.

2. Survey Design Options: SurveyMonkey provides a wide variety of advanced survey design options, allowing users to customize the appearance and layout of their surveys extensively. They offer a vast library of pre-built survey templates, advanced question types, and the option to add branding elements. In contrast, SurveyPlanet offers a simpler and more limited set of design options, with fewer templates and customization capabilities.

3. Response Collection Methods: SurveyMonkey offers various methods for collecting survey responses, including links, emails, social media sharing, and embedding surveys on websites. They also provide integration options with popular tools like Salesforce and Marketo. On the other hand, SurveyPlanet primarily focuses on web-based response collection, offering the ability to share surveys via a link, social media, or embedding on websites, but lacks some of the advanced integration options provided by SurveyMonkey.

4. Data Analysis Features: SurveyMonkey provides a range of robust data analysis features, including real-time results, advanced filtering, cross-tabulation, and customizable charts and graphs. These features allow users to gain deeper insights from their survey data. SurveyPlanet, however, offers more basic data analysis features, providing simple charts and graphs for analyzing survey results.

5. Collaboration and Team Management: SurveyMonkey offers collaborative survey design and teamwork features, allowing multiple users to work on the same survey, share survey results, and manage team permissions. They also provide features for communication and feedback within the platform. SurveyPlanet, on the other hand, focuses more on individual use and lacks advanced collaboration and team management features.

6. Customer Support: SurveyMonkey provides extensive customer support, including online help documentation, video tutorials, a community forum for users, and email support. They also offer phone support for users on higher-tier plans. SurveyPlanet, on the other hand, primarily offers email support and lacks some of the additional support channels provided by SurveyMonkey.

In summary, SurveyMonkey offers a range of pricing options, advanced survey design features, diverse response collection methods, robust data analysis capabilities, collaboration and team management features, and extensive customer support. On the other hand, SurveyPlanet provides a free service, simpler survey design options, basic data analysis features, focuses on web-based response collection, lacks collaboration and team management features, and has limited customer support channels.