Cisco SNTC vs HiOperator

Overview

HiOperator

Stacks2

Followers3

Votes0

Cisco SNTC

Stacks0

Followers0

Votes0

Cisco SNTC vs HiOperator: What are the differences?

Developers describe Cisco SNTC as "Get access to Cisco's Technical Assistance Center (TAC) for device-level support". With Cisco Smart Net Total Care™ Service, your customers get access to Cisco's Technical Assistance Center (TAC) for device-level support, plus they're entitled to smart capabilities that reduce risk, help resolve problems faster, and increase operational efficiency. On the other hand, HiOperator is detailed as "Remote, distributed customer support and call triage". It is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

Cisco SNTC and HiOperator belong to "Customer Support Chat" category of the tech stack.

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Detailed Comparison

HiOperator	Cisco SNTC
It is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.	With Cisco Smart Net Total Care™ Service, your customers get access to Cisco's Technical Assistance Center (TAC) for device-level support, plus they're entitled to smart capabilities that reduce risk, help resolve problems faster, and increase operational efficiency.
Brand messaging; E-commerce ordering; Product support; Call screening; Customer analytics.	-
Statistics
Stacks 2	Stacks 0
Followers 3	Followers 0
Votes 0	Votes 0
Integrations
Stripe Zendesk Slack Magento Intercom Front	No integrations available

What are some alternatives to HiOperator, Cisco SNTC?

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Get Satisfaction

Get Satisfaction helps companies build better relationships with their customers and prospects

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.