Microsoft Dynamics 365 vs Freshsales

Overview

Microsoft Dynamics 365

Stacks198

Followers132

Votes0

Freshsales

Stacks41

Followers27

Votes0

Dynamics CRM vs Freshsales: What are the differences?

Developers describe Dynamics CRM as "*A customer relationship management software *". It focuses mainly on sales, marketing, and service sectors, but Microsoft has been marketing it as a CRM platform and has been encouraging partners to use its proprietary framework to customize it. On the other hand, Freshsales is detailed as "*A cloud-based customer relationship management solution *". It helps businesses across different industry verticals to manage their interactions with existing and potential customers. Key features include one-click phone, sales lead tracking, sales management, even tracking and more.

Dynamics CRM and Freshsales can be categorized as "CRM" tools.

Some of the features offered by Dynamics CRM are:

track sales leads
deliver actionable data
track marketing

On the other hand, Freshsales provides the following key features:

built-in phone
email
activity capture

According to the StackShare community, Dynamics CRM has a broader approval, being mentioned in 7 company stacks & 5 developers stacks; compared to Freshsales, which is listed in 8 company stacks and 3 developer stacks.

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Detailed Comparison

Microsoft Dynamics 365	Freshsales
It focuses mainly on sales, marketing, and service sectors, but Microsoft has been marketing it as a CRM platform and has been encouraging partners to use its proprietary framework to customize it.	It helps businesses across different industry verticals to manage their interactions with existing and potential customers. Key features include one-click phone, sales lead tracking, sales management, even tracking and more.
Track sales leads; Deliver actionable data; Track marketing	built-in phone; email; activity capture
Statistics
Stacks 198	Stacks 41
Followers 132	Followers 27
Votes 0	Votes 0
Integrations
Power BI Microsoft SharePoint	Microsoft 365 WordPress

What are some alternatives to Microsoft Dynamics 365, Freshsales?

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Zoho CRM

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

Capsule CRM

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.